Gloucestershire Health and Care NHS Foundation Trust
The Health and Wellbeing Coordinator will support a defined group of people who will benefit from a case management approach to improve quality of life and promote independence.
The post holder will work in collaboration with the Community Matrons, GP Practices, Integrated Community Teams (ICTs) and external providers to create a person-centred and coordinated care plan for identified patients who may have frailty, or who are feeling socially isolated and have long term conditions.
Main duties of the job
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for maximising the individual's potential for independence and working with health and social care services in facilitating a case management/advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and Wellbeing Coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
To liaise and effectively work alongside the Multi Disciplinary Team (including statutory and non-statutory organisations) to support the work of all professionally registered staff within the team, including undertaking tasks as requested by allied health professionals.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users;
* 73.3% would recommend the organisation as a place to work;
* 82.4% agree that care of patients and service users is the organisation's priority;
* 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job responsibilities
The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.
The Health and Wellbeing Coordinator will be responsible for supporting care to residents in Gloucester, Cheltenham and the Forest of Dean by maximising the individual's potential for independence and working with health and social care services in facilitating a case management/advisory approach for the identified cohort of patients with declining health, frailty and/or social isolation needs. The Health and Wellbeing Coordinator will act as a single point of contact for the patients that they are case managing. They will develop relationships that will enable them to spot a decline in health or warning signs sooner and more readily.
They will have the skills that will enable them to support the person to navigate services and activities that are available to them in their community and make informed choices.
To liaise and effectively work alongside the Multi Disciplinary Team (including statutory and non-statutory organisations) to support the work of all professionally registered staff within the team, including undertaking tasks as requested by allied health professionals.
Person Specification
Qualifications
* NVQ Level 3 in health and social care management or similar qualification, or relevant experience
* GCSEs English & Maths Grade C or above
Experience
* Experience of working in a health and social care environment role
* Experience of working independently, unsupervised providing high quality services
* Have an understanding of the needs of people/adults with frailty or chronic health problems, particularly in relation to promoting their independence.
* Ability to work effectively alongside different service providers/patients/carers, supporting individuals to maximise self-management
* Able to communicate with patients in an empathic manner, adapting strategies to meet their needs
* To have a full driving licence and business insurance.
* Experience or knowledge of health coaching and/or motivational interviewing techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Gloucestershire Health and Care NHS Foundation Trust
£26,530 to £29,114 a year (pro rata)
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