Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers.
An opportunity has arisen for a Full-time Credit Controller to join our Farrington Gurney depot.
The role will involve chasing overdue invoices by telephone, email and letter and ensuring that all debts are paid in a timely manner. As a Credit Controller you will provide a high level of customer service at all times, be resilient, a problem solver and be highly organised.
About the role:
* 40 hours per week, Monday to Friday
* Fully office based
* Proactively managing held order lists
* Chasing overdue invoices by telephone, email and letter within agreed timescales
* Ensure that debts are paid in a timely manner
* Dealing with internal queries regarding payments
* Maintain accurate records of all chasing activity
* Handle disputed bills and negotiate to bring payment within agreed terms
* Provide accurate advice on billing queries
* Respond promptly and completely to both clients and internal enquiries
* Banking
* Allocating cash receipts to customer accounts
* Credit checks
* Provide high levels of customer service
* To assist with other duties as and when required
About you:
* Experience in a similar role (desirable)
* Credit controller qualifications (desirable)
* Great communication skills
* Confidence to be assertive when necessary with individuals and companies who owe money
* Customer service experience
* IT literate - experienced in Microsoft Office packages
* Good numeracy skills
* Ability to work as part of a team
* Good time management
What we can offer you:
* 22 days holiday (plus bank holidays)
* Discretionary annual bonus
* Full training
* Company pension
* Cycle 2 Work scheme
* Employee assistance programme
* Eye-care scheme
* Retail discount
* Free onsite parking
If you feel this role is for you please apply today with your CV and a covering letter outlining your suitability for the role.
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