Position: Receptionist
Location: Worcestershire
Salary: £24,750 per annum
Employment Type: Full-Time (Part-Time May Be Available - 4 Days)
Annual Bonus: £1,800
Tips: Approximately £3,000
About Us:
This is a distinguished hotel located in the heart of Worcestershire, known for its exceptional service and warm hospitality. We pride ourselves on creating a welcoming environment for all our guests, making their stay truly memorable.
Job Description:
We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is enjoyable and hassle-free. Your responsibilities will include:
* Welcoming and checking in guests
* Managing reservations and room allocations
* Handling guest inquiries and providing information about the hotel and local attractions
* Coordinating with housekeeping and other departments to fulfill guest requests
* Processing payments and maintaining accurate records
* Resolving any guest issues promptly and efficiently
Qualifications:
* Experience: Minimum of 1 year of hotel reception experience is required.
* Skills: Excellent communication and interpersonal skills, proficiency in using hotel management software, strong organizational abilities, and the ability to multitask.
* Attributes: A positive attitude, attention to detail, and a commitment to providing outstanding customer service.
Benefits:
* Competitive Salary: £24,750 per annum.
* Annual Bonus: £1,800.
* Tips: Approximately £3,000.
* Work-Life Balance: Part-time options available (4 days).
* Professional Development: Opportunities for growth and career advancement within the hotel.
How to Apply:
If you are passionate about hospitality and have the required experience, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and quote 33589
Join our team and be a part of a dynamic and rewarding work environment. We look forward to welcoming you!
We are equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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