Assist in the development and implementation of integrated care pathways, including appropriate service user referrals and models of care. Participate in case supervision to monitor clinical standards of service user care and documentation. Participate in regular clinical supervision as per Trust policy. Ensure the clinical environment is conducive to promote service users' health, safety, and well-being, thereby preserving and respecting each service user's personal dignity, privacy, religious, and cultural beliefs.
Ensure record keeping in accordance with professional and Trust standards. Work in a professional and collaborative manner with the multi-disciplinary team. Participate and promote positive intra-agency working. Participate in the referral process, including the assessment of patients in accordance with the agreed care pathway and the completion of quality reports, where appropriate.
Responsible for the assessment of care needs and the development, implementation, and evaluation of programmes of care without supervision and act as care co-ordinator, as required. Participate and assist in setting standards of service user care based on sound research findings.
MANAGERIAL
Deputise for the Operational Manager, as required. Undertake delegated responsibilities as agreed with the Operational Manager. Support the formulation and implementation of clinical and operational practices and procedures, as appropriate. Participate in the recruitment, selection, and induction of new staff. Participate in the team’s emergency self-harm rota requirement based on service needs. Assist in the management and coordination of all services delivered to the service user within the clinical area.
Support the implementation, monitoring, and updating of an operational policy and philosophy for the clinical area. Ensure the principles of clinical governance are incorporated in service delivery in maintaining a high-quality service based on agreed clinical standards. Ensure that service users are cared for within the confines of their respective Mental Health Act status and adhere to the requirements of the MHA 1983 and the corresponding Code of Practice. This may include liaison with the home office for restricted service users. Ensure adherence and implementation of Effective Care Coordination. Ensure that Trust policies and procedures are adhered to.
Assist in the development of local protocols to ensure a high standard of service delivery is achieved and maintained. Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery. Provide effective leadership within the designated team. Provide statistical information as required. Assist in the maintenance and updating of the team’s equipment inventories and service schedules.
Ensure regular servicing, maintenance, repair, or replacement, as required, adhering to Health & Safety, COSHH, and Medical Device Agency regulations. Ensure effective processes of communication are established, maintained, and regularly evaluated within the designated team. Assist in the investigation of complaints and incidents at the team level in accordance with Trust policy. Participate in Serious Untoward Incident investigations/reviews, as required. Coordinate utilities, equipment, and services and report/refer issues to respective managers, where necessary.
Provide relevant staff with the necessary management supervision regarding the coordination and delegation of duties to ensure a comprehensive and consistent delivery of care is maintained. Ensure that the practice of the clinical area adheres to the Trust’s policies and procedures. Participate in managerial supervision. Appropriate participation in managing the performance of staff, as required. Appropriate participation in managing the attendance of staff, as required.
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