We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Supervisor (Fix Term Maternity Cover) at Holiday Inn London -Luton Airport. In this role, you will oversee the food and beverage operations, ensuring that our guests receive an exceptional dining experience while supporting and leading the F&B team to deliver outstanding service. Key Responsibilities: Oversee the preparation and serving of food and beverages, ensuring efficiency and a pleasant experience for guests at all times. Maintain the cleanliness, organization, and compliance of dining areas with health and safety standards, leading by example. Deliver and facilitate excellent customer service by addressing guest inquiries, anticipating needs, and resolving complaints promptly and professionally. Supervise and support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Coordinate and execute events and special functions, collaborating with cross-functional teams to ensure smooth operations. Monitor and ensure all areas are well-stocked, presented impeccably, and reflect the high standards of our establishment. Train, mentor, and provide ongoing support to team members, fostering a positive and collaborative work environment. Perform Duty Manager shift on a daily basic in accordance with department rota Ensuring that all operations comply with health and safety regulations. Training staff on food safety practices and maintaining cleanliness in all areas. Benefit Employee discount across IHG Property Free parking On-site gym Meals on Duty