We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Supervisor (Fix Term Maternity Cover) at Holiday Inn London -Luton Airport. In this role, you will oversee the food and beverage operations, ensuring that our guests receive an exceptional dining experience while supporting and leading the F&B team to deliver outstanding service.
Key Responsibilities:
* Oversee the preparation and serving of food and beverages, ensuring efficiency and a pleasant experience for guests at all times.
* Maintain the cleanliness, organization, and compliance of dining areas with health and safety standards, leading by example.
* Deliver and facilitate excellent customer service by addressing guest inquiries, anticipating needs, and resolving complaints promptly and professionally.
* Supervise and support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
* Coordinate and execute events and special functions, collaborating with cross-functional teams to ensure smooth operations.
* Monitor and ensure all areas are well-stocked, presented impeccably, and reflect the high standards of our establishment.
* Train, mentor, and provide ongoing support to team members, fostering a positive and collaborative work environment.
* Perform Duty Manager shift on a daily basic in accordance with department rota
* Ensuring that all operations comply with health and safety regulations. Training staff on food safety practices and maintaining cleanliness in all areas.
Benefit
* Employee discount across IHG Property
* Free parking
* On-site gym
* Meals on Duty