IT Support Technician, Woodstock, Oxfordshire to £30K
A leading Managed Services Provider is looking to recruit an IT Support Technician to work in their client’s office located in Woodstock, Oxfordshire. As part of a team of dedicated technicians, you’ll be providing 1st / 2nd Line and Desktop Support to approx. 850 to 900 users - covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting
The role:
The IT Support Technician will provide support to a diverse group of onsite and off-site users. You will be part of a team based at our client’s office in Woodstock with occasional travel to other client sites.You’ll respond to incidents and requests via a modern IT Support System in line with company SLA’s. You’ll troubleshoot Desktops/Laptop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You’ll also ensure that the computers you’re responsible for are complaint with Cyber Essential Plus as well as installing and configuring hardware, software and mobile devices. You’ll also have the opportunity to carry out server based tasks and gain insight into infrastructure-based technology.
About you:
The successful IT Support Technician will need to...