Internal Systems Manager
Intact is looking for an Internal Systems Manager to support and scale the company’s corporate IT infrastructure.
The position is based out of our Hemel Hempstead office, UK.
About Us
Intact delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team of Intacters, our software is used by more than 2,500 businesses worldwide.
Continuously innovating since 1992, our open and trusting environment has created lasting relationships. Intact's founders and many of our first team members are still a core part of the organisation. Intacters drive our culture and success and our goal is to inspire, support and help them to develop – and enjoy – their careers.
Intact was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, we are always looking for dynamic team players who are customer-focused and share our enthusiasm for technology. If this sounds like you, then come elevate your career at Intact.
Scope of Role
The role of the Systems Administrator is to take responsibility for all aspects of the addition, configuration, and maintenance of our internal ICT systems. The role will encompass the development and execution of a comprehensive and resilient ICT strategy. This is an extremely varied role that will allow you to get involved in all areas of ICT and internally you will be the “go to” person for any IT queries. The System Administrator will have the ongoing task of investigating best of breed technology for the company to leverage in protecting our users and enable the continued business growth.
Key Responsibilities
* Daily support and maintenance of IT systems, including networks, servers, PCs, operating systems, hardware, and software.
* Manage corporate infrastructure in a hybrid-cloud environment.
* Manage and administer Microsoft Intune in a hybrid-cloud environment.
* Monitor the performance, availability, and security of critical IT services across the board.
* Proven experience in upgrading/migrating on-prem infrastructure to cloud.
* Implement IT solutions for different functional groups throughout the company.
* Ensure corporate compliance controls are in place and participate in audit activities.
* Manage onboarding/offboarding of internal users.
* Source and order IT equipment for internal users/offices and maintain asset register.
Education and Experience
* University degree in Computer Science, MIS, or similar field of study.
* Strong skillset in Windows OS and networking.
* Experience administering Windows, MacOS, and Linux systems in an Enterprise setting.
* Proficient in security best practices.
* Familiar with industry-standard hypervisors.
* Experience in DevOps and Scripting with PowerShell, bash, and Python a plus.
* Ability to work independently and update management regularly.
* Certifications in IT-related subjects would be advantageous (for example CompTIA, Microsoft MCE, etc.).
* Proven experience in a Systems Administrator role managing a large user base across multiple locations.
* Proven experience in managing and administering HRIS and enterprise-level ITSM systems.
* Experience in managing and mentoring junior team members.
* Strong experience building and administering Windows RDS farm on-prem/virtual environment.
Benefits and Culture
Our perfect fit ethos extends to our Intacters, ensuring that our roles, environment, benefits, and progression paths are geared toward their professional and personal development. As noted, Intacters drive our culture. Our iSocial group organises a number of Intact social events and activities throughout the year, such as summer BBQs, golf outings, charity hikes, and more.
In addition to a competitive salary and a robust social calendar, we offer a great range of benefits including:
* Healthcare: Your health and well-being matter to us. Intact offers private healthcare to its employees.
* Flexibility: Our flexible working plan helps Intacters to manage a better work-life balance.
* Pension Plan: Intact contributes a % of an Intacter's salary, helping them plan for the future.
* Exercise Reimbursement: Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.
* Holidays: Intact offers 25 days of paid leave, plus statutory bank holidays.
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