Job summary As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the home. You'll be instrumental in creating a vibrant, happy environment for the residents. Main duties of the job The Admin Assistant role at Barchester Healthcare involves a diverse set of responsibilities. You'll be responsible for answering the phone, managing files, and providing administrative support to the home's managers. Additionally, you'll meet and greet visitors, engage with residents, and show prospective clients and their families around the care home. This role requires strong multitasking abilities, good computer skills, and a confident telephone manner. It's also important that you have a genuine interest in the residents and their families, as you'll play a key role in creating a positive and engaging environment for them. About us Barchester Healthcare is a leading provider of high-quality care homes across the UK. The company is committed to delivering exceptional care and support for its residents, with a focus on creating a warm, welcoming, and vibrant environment. Barchester Healthcare offers a competitive salary, a comprehensive benefits package, and opportunities for professional development. Date posted 22 October 2024 Pay scheme Other Salary £12.30 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1176151017 Job locations Barchester Healthcare Yeovil BA21 3UA Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential The ideal candidate for the Admin Assistant role at Barchester Healthcare will have the ability to multitask, strong computer skills, and a confident telephone manner. A genuine interest in the residents and their families is also essential, as you'll be responsible for engaging with them on a regular basis. Person Specification Qualifications Essential The ideal candidate for the Admin Assistant role at Barchester Healthcare will have the ability to multitask, strong computer skills, and a confident telephone manner. A genuine interest in the residents and their families is also essential, as you'll be responsible for engaging with them on a regular basis. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Yeovil BA21 3UA Employer's website https://www.barchester.com/ (Opens in a new tab)