Practice Manager, South Belfast, 25 – 30hrs per week (Flexible on hours). Our client is a successful, leading private healthcare provider based in South Belfast. They wish to recruit an experienced practice manager to join their busy, professional team.
The successful candidate will:
1. Be responsible for the overall management of the medical practice with the Responsible Officer and Directors and ensure smooth day to day running.
2. To be the RQIA Registered Manager. understand the requirements of RQIA in relation to the day to day management of the facility and policies and procedures regarding inspections.
3. Have the ability to work effectively with all levels of the organisation. The ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise.
Key Responsibilities
Operational
· Oversee day to day running of the clinic with accountability for team performance and patient satisfaction.
· Oversee staff rosters ensuring clinic is properly staffed at all times.
· Active management of clinic schedules/room bookings to ensure clinic is running at optimum levels.
· Responsibility for increasing utilisation and clinic productivity in conjunction with the Directors.
· Responsible for the facilities management, equipment and costs associated with the clinics.
· Oversight of clinic stock orders and deliveries/maintaining stock control/accounts to ensure local cost efficiencies.
· Ensure that appropriate insurance cover is in place for all activities/equipment
· Ensure IT systems are fit for purpose
· Data protection & GDPR – ensure compliance with legislation
· Undertake any reception duties, including weekends or out of hours, as required.
Governance, Quality & Safety
· Ensure clinical and non-clinical governance is effective and well managed
· Responsible for ensuring excellence in service through the efficient management of patients through the clinic
· Dealing with customer complaints/concerns
· Ensuring adherence to all company policies, procedures, protocols, and guidelines
· Maintaining RQIA standards by ensuring staff awareness of company policies.
· Ensuring Health & Safety procedures are adhered to.
· Ensure all consultants with practicing privileges provide relevant information in relation to GMC Good Medical Practice
Human Resources
· Recruiting, hiring, induction and development of personnel.
· Completing annual performance evaluations for all staff
· Maintain effective working relationships
Finance
· Manage and monitor the practices finances.
· Effect use of Quickbooks for accounts payable and receivable
· Monthly bank reconciliation
· Liaise with MH accountants to provide timely information in relation to VAT returns and annual accounts.
Skills / Experience below:
·4 years experience working in a healthcare environment is essential.
· Team leading/Team Management
· Experience of HR Management, managing and developing a small team including appraisals, and training.
· Working with clinicians
· Knowledge of RQIA framework, inspections & requirements
· Knowledge of GMC Good Medical Practice
· Experience of using Quickbooks
· Competent in the use of Microsoft Office (including Excel)
· Effective communication skills
· Excellent planning and organisational skills
· Maintains confidentiality at all times
For a confidential discussion please call Orla Milligan. Contact details through the link above.
By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this