Administrator
Temp-Perm role based in Slough
£22,000 per Annum
A large and well-established social housing maintenance company is seeking to recruit a contract Administrator to join their busy team.
As an Administrator, your duties will include:
1. Taking calls from tenants in regards to gas maintenance and repairs issues
2. Liaising with engineers, tenants, and managers
3. Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works
4. Dealing with and prioritising emergency call outs
5. Re-arranging call outs for engineers when tenant is not home
6. Ensuring to help the tradesmen when the job requires two men to carry out initial works
7. Dealing with a backlog of queries from tenants in regards to repairs issues
8. Dealing with complaints and passing these to management when necessary
9. General administration around the office such as dealing with tradesmen’s/engineers paperwork such as timesheets etc.
Previous experience working within the social housing sector is essential.
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