Clerical Officer -Band 2
37.5hours - Permanent
Job summary
Clerical Officer - Band 2 - 37.5 hours - Permanent
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work out of Rowan House Clinic providing full clerical support to the ISCAN teams that are based within the clinics.
Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
Community clinics currently operate between the hours of 9.00am and 5.00pm, Monday to Friday, however the Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
This post will be working at Rowan House Clinic, Hyde. The hours of work will be 37.5 hours a week working 9:00am to 5:00pm Monday to Friday. The post is a full-time permanent position subject to a successful 6 month probationary period.
The designated person will provide full clerical support to the Health Care Professional teams based at Rowan House.
As part of a team, the designated person will be the first point of contact for all community service users.
The post holder will be familiar with a full range of clerical tasks and undertake specific duties. The post holder will be undertaking tasks requiring strict confidentiality.
The main form of communication is via email and telephone. The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. Excellent attention to detail is essential, together with the ability to work to deadlines. In addition it is a necessity that applicants have a good knowledge of Microsoft packages and strong IT skills.
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 18 Mar 2025