Our Sales team is expanding and creating new opportunities for successful sales professionals to join our winning team. The Key Account Manager will support the retention and growth of our key customer base across multiple industries. This role will be focused on building extensive rapport with large enterprise clients. This role is a critical role within our install base team, who manage many well-known global brands!
This role will have competitive salary and unlimited earnings, including accelerators and Presidents Club for over achievement of sales goals.
As a Key Account Manager, you will:
1. Maintain an acceptably high level of sales activity.
2. Build and maintain a robust sales funnel.
3. Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
4. Conduct effective sales presentations with current customers.
5. Be highly responsive to customer requests via email and tasks.
6. Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
7. Be a trusted advisor and advocate for the customer both internally and externally.
8. Ensure customer satisfaction to the best of your ability in the role and get ahead of issues early.
9. Continually update CRM (NetSuite) with notes and activities.
10. Attend sales department meetings and educational activities to stay up to date on the latest developments and trends within the industry.
Requirements for success (5-7 years):
1. 5-7 years Account Management Experience in Existing Sales.
2. A genuine desire to build relationships with existing customers and proven ability in building client rapport - ‘Call First’ mentality.
3. The ability to leverage MEDPICC or previous experience with MEDPICC preferred.
4. Previous experience managing enterprise level clients and the ability to expand an account.
5. Ability to manage multiple complex projects at a time and maintain detailed documentation, organizational skills a must!
6. Strong closing and customer service skills.
7. Strong technical aptitude is a must!
8. Enjoys solution selling and thrives on change.
9. Working knowledge of EDI is very helpful.
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance, including Schneider Electric, Siemens, Ocean Spray, and many more.
For additional information, visit our website.
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