CLASSIFICATION/STATUS: Non-Exempt, Licensed, Permanent, Full Time OR Part Time
IMMEDIATE SUPERVISOR: Nurse Manager
SUPERVISORY RESPONSIBILITIIES: None
FLEXIBLE WORK: Hybrid
SALARY: LPN: Band D ($30.00 - 38.00/hour); RN: Band E ($33.50 - $44.00/hour)
****Earn up to an additional $4,000 annually in retention and performance bonuses
WHO YOU ARE:
YOUR ROLE & IMPACT
The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The Staff Nurse provides direct professional nursing care and education to Health Center patients and ensures continuity and quality of care. The Staff Nurse has a solid understanding of patient needs and will work collaboratively with primary care providers and a multidisciplinary team to develop, assess, coordinate, and optimize patient care plans.
YOUR RESPONSIBILITIES
* Function effectively and safely within the scope of practice of the Licensed Practical Nurse/Registered Nurse to strengthen the practice and provide patient-centered care, working to top of license.
* Provide culturally sensitive, patient-centered care of the highest quality to patients of all backgrounds and income levels.
* Triage all calls and assist with walk-ins. When organizing care, set priorities based upon acuity.
* Maintain awareness of clinic flow and re-arrange provider schedules to accommodate urgent care needs.
* Demonstrate knowledge of community resources and assist staff, patients, and families to effectively utilize them. Ensure effective coordination of care across the care continuum, including home care, outpatient clinics, emergency/urgent care, and hospital settings.
* Facilitate the advanced care planning process, assisting patients and families to consider options and goals for future healthcare decisions. Document advanced care goals in the EHR.
* Serve as a resource person to other members of the team around the care needs of patients and provide support to other members of the clinical and administrative team in an accessible, open manner.
* Delegate safely and effectively to support staff tasks that are within scope of practice.
* Communicate effectively and clearly with members of the care team regarding patient status and needs.
* Participate in the establishment and documentation of standard triage protocols, procedures, and patient education information, and present materials for review/approval by medical leadership.
* In conjunction with the nursing leadership, establish and document procedures for treatment room stocking and securing clinical supplies; ensure supplies are properly stored to enhance efficiency.
* Work collaboratively with other Health Center staff in meeting JCAHO and other regulatory and/or funding requirements.
* Perform other duties as required by Nurse Manager or designee.
YOUR QUALIFICATIONS, COMPETENCIES, TRAITS
* Bachelor of Nursing preferred.
* Must have Massachusetts LPN or RN license.
* Excellent communication and documentation skills required.
* Certification in CPR required.
* Must have knowledge base including basic health teaching, family planning education, and how to care for common pediatric and adult illnesses.
* Must be willing to educate and mentor clinical support staff as needed.
* Must be willing to work one evening per week and one Saturday per month.
o Part Time staff must be able to work a minimum of 20 hours/week.
* Must have basic computer skills preferred or willingness to develop these skills.
* Willingness to support training needs for students and internships as requested.
* Experience with telephone assessment and crisis management preferred.
* Must have a willingness to work flexible hours to meet the organization's needs/demands.
* Must be able to travel to either Charles River Community Health site (Brighton and Waltham) as needed.
* Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve.
* Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities.
* Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings.
WHO WE ARE & WHAT WE DO
Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.
CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.
We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.
We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.
OUR PROMISE
If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Staff Nurse rewarding and impactful! You will also find a partner in your career path goals and trajectory!
OUR BENEFITS & PERKS
Medical & Dental Insurance
Short & Long-term Disability Insurance
Generous Paid Time Off
Flexible Spending Account
Employee Assistance Program
Tickets at Work
Health Reimbursement Arrangement
Travel Reimbursement
Professional Development Opportunities
Solid track record of developing and promoting employees internally!
Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
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