ARE YOU AN EXPERIENCED SALES MANAGER?
This award-winning company now has this great opportunity for a Sales Team Manager.
Office based within the Romford Area.
Up to £40,000 OTE £50,000 uncapped.
You will be working a 37.5 hours per week on a shift pattern, which will require one Saturday and one Sunday per month.
Are you:
1. A great motivator?
2. Proactive?
3. Have a hands-on approach?
4. Experienced in performance management?
The role:
You will be responsible for managing and leading a team of 10-15 Sales advisors. You will be required to maximise all sales opportunities, productivity, quality, and customer service.
1. To coach and develop team members.
2. To ensure you remain up to date with procedures and processes, and communicate these effectively to your team.
3. Recruitment.
4. Coaching and development needs required to assist agents to meet their KPIs.
5. To effectively communicate technical, client, customer, service, and system-related issues or staff-related issues to your direct line manager, providing recommendations for swift resolutions.
6. To handle complaints in line with our complaint handling process.
7. To monitor, record, and effectively manage absence and timekeeping issues in line with Company procedures.
8. To deliver monthly 1:1's.
9. Understand Health and Safety obligations.
Experience:
1. Experience in managing a successful sales team.
2. Proven track record.
3. Experience of working in an FCA environment.
4. Excellent interpersonal and communication skills.
5. Microsoft Office.
6. Ability to read and understand data analysing team performance.
Benefits:
1. Company paid medical treatment through a Health Cash Plan (including dental treatment, glasses, prescriptions, private consultations, etc).
2. Employee Assistance Programme.
3. Tech Purchase Scheme.
4. Pension.
5. Holiday Buy Scheme.
6. Life Assurance (4x Salary).
7. Christmas Savings Club.
8. Discounted Cinema Tickets.
9. Shopping Discounts for 1000s of High Street Retailers.
10. Length of Service Awards.
11. Staff Referral Scheme.
12. Discounted Travel Insurance.
13. Reward and Recognition Scheme.
14. Personal Development (including Courses and Qualifications).
15. Social Events.
16. Starting at 24 days holiday plus your birthday off.
Apply now to be considered for this fantastic opportunity. Please send your CV.
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