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Job Description
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.
Job Summary
The Human Resource Manager will report directly to the Director of Human Resources at a property. As a member of the property Human Resources support staff, he/she directs and works with Human Resources associates to carry out the daily activities of the Human Resource office including oversight of recruitment, employee relations and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of associates and enable business success; as well as ensures compliance with local regulations and Marriott International operating procedures.
Core Work Activities
Managing Recruitment and Hiring Process
* Assists in the interviewing and hiring of Human Resource associate team members with the appropriate skills, as needed.
* Establishes and maintains contact with external recruitment sources, in partnership with local colleges, recruiting agencies, and community-based organizations.
* Attends job fairs locally if required.
* Oversees/monitors candidate identification and selection process.
* Provides subject matter expertise to property managers regarding Marriott's selection procedures.
Managing Associate Development
* Supports a departmental orientation program for associates to receive the appropriate welcome & service excellence training to successfully perform their job.
* Ensures associates are cross trained to support successful daily operations.
* Uses all available on the job training tools for associates; supervises ongoing training initiatives and conducts training when appropriate.
* Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for associates and emphasize the importance of guest service in Marriott culture.
* Ensures attendance by all new hires and participation of the leadership team in training programs.
* Collaborates with management team to ensure departmental orientation processes are in place and associates receive the appropriate new hire training to successfully perform their job.
Maintaining Associate Relations
* Assists in maintaining effective associate communication channels in the property.
* Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation.
* Utilizes an "open door" policy to acknowledge associate problems or concerns in a timely manner.
* Ensures associate issues are referred to the Department Manager for resolution before being escalated to the Director of Human Resources.
* Partners with Duty Manager to conduct associate accident investigations as necessary.
Managing Legal and Compliance Practices
* Ensures associate files contain required employment paperwork, proper performance management and compensation documentation.
* Ensures compliance with procedure for accessing, reviewing, and auditing associate files.
* Ensures medical records are maintained in a separate, secure, and confidential medical file.
* Communicates property rules and regulations during orientation and via the associate handbook.
* Ensures all safety and security policies are communicated to associates on a regular basis.
* Supports compliance with HR Reviews for auditing purposes.
* Performs other related tasks as assigned by management.
Education and Experience
* High school diploma or GED; 4 years' experience in human resources, management operations, or related professional area.
* OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years' experience in the human resources, management operations, or related professional area.
WHAT WE CAN OFFER YOU
* Marriott Discount Card enabling benefits from hotel room and F&B across 130 countries.
* Recognition programs.
* Meals at work.
* Uniform.
* Enrolment of Perks at Work - Access to unlimited deals of retailers and more.
* 23 days holiday increasing with service.
* Cycle to work scheme.
* Play Golf for free and preferential rates for family & friends.
* Free gym access.
* Bonus.
About the Team
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
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