Senior School IT Technician - £26k - £31.5k - Outstanding Pension Cirencester 37 hours a week at the following times 8.15am 4.15pm, Monday Wednesday 8.15am 4.00pm Thursday Friday Role: To assist the IT Network Manager in supporting the school network, PC infrastructure, telecoms and Audio-Visual systems. This includes taking responsibility for and leading on independent projects as needed, according to the school development plan. To support staff, students and other users of the School IT systems and ensure that support requests are logged and dealt with in a timely manner. Under direction from IT management to maintain, repair, install and update school devices and systems. Specifically, the main purposes of the post will include: 1. Server & Network Support Assisting the Network Manager with designing and installing network infrastructure to meet the needs of supported schools. Assisting with the set-up of firewalls and maintain internet filter systems. Installing software and trouble-shooting installation problems. Maintaining hardware and software on the server. Establishing and monitoring appropriate systems logs in the absence of the Network Manager. 2. Technician Specific Duties To maintain and develop the schools IT resource for safe, effective use by students and staff. To support and advise students and staff in the appropriate use of IT. Provide the first and second level of technical support to users relating to all IT, telecoms, Audio Visual equipment and stage lighting and controllers (henceforth referred to as IT equipment). Install new IT equipment and install operating systems and software onto them as directed. Maintain network access rights including creating individual new user accounts and archiving old ones. Undertake daily routine and non-routine checks, maintenance, calibration, cleaning and fault investigation. Assist with the provision and support of IT equipment associated with assemblies, meetings and other presentations. Assist with the preparation of IT/AV equipment for open evenings and other similar events that may occasionally require out of hours working (see Other Conditions - Claims/Time off in Lieu). Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance in order to ensure safe and efficient operation. Diagnose and resolve workstation operating system and software problems, independently where possible but seeking advice when necessary. Assist in the daily and monthly backup routines. Ensure the safe storage of equipment, materials and the disposal of equipment and consumables in line with relevant regulations, guidelines and school procedures. Help maintain network connections, connection and re-connection sockets and cabled when necessary. Help install IT/AV equipment. Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries, particularly printer consumables and supplies. Undertake annual stocktaking and clerical duties when necessary. There is potential to learn and be part of a transition to a Google School in the near future. Assist teaching staff as directed and undertake other duties and responsibilities commensurate with the post. To provide assistance where required within a classroom environment, with bookings originating from the school room/laptop booking system, as well as delivering these devices to the requested classrooms. Assist in the maintenance and installation of the school CCTV cameras. Assist in the maintenance and installation of the schools access control system and associated peripherals. Work within the requirements of Data Protection/GDPR at all times. 3. Website Management Create, develop and manage content for the schools web presence. Maintain a consistent look and feel throughout all web properties. Maintain and develop the master content calendar for all web properties. Keep current with emerging web technologies. Assure all web-based information is archived for future needs and reference. Track and report on all site metrics. Liaise with website design team to resolve any website problems. Be available to upload content remotely. 4. Strategy & Planning Identifying software, hardware and working practices to enable the development of ICT to support improvements in teaching and learning. Planning and implementing changes to elements of the ICT service. Other Conditions Holiday entitlement The post is all year round (52.143 weeks per year). This includes 25.5 paid days holiday rising to 30.5 after 5 years continuous service plus statutory holidays. ADZN1_UKTJ