Post: Care Manager Location:, Portadown Salary: £32k The company Ann’s Home Care are a family run company with over 25 years experience in the provision of quality care services in Northern Ireland. We are looking for an enthusiastic, self-motivated care manager to join our growing team and facilitate the expansion of the company and its services. If you are excited about the prospect of making a real difference to peoples lives and being part of a new, up-and-coming healthcare company, then this is your chance. Position Summary: The successful candidate will be responsible for the provision and management of care packages across a defined geographical area. The Role will be based in our Head Office in Portadown. The candidate should have the passion, vision, dedication, and determination to continue building a high quality service that places our clients at the heart of everything we do. Responsibilities Monitoring and mentoring of new staff Referral Management Client care plan development Complaint Management Monitoring of client satisfaction Rota allocation and management of guaranteed hour contracts Accurate documentation and reporting of complaints/incidents Updating of Management information system Essential Requirements: Highly motivated manager with a minimum of 3 years leading a team of care staff Be proactive with excellent communication, negotiation, problem solving and decision-making skills Proven planning and organisational skills Flexibility to assist outside of office hours (evenings/weekends on rota basis) We reserve the right to enhance the criteria at shortlisting stage Ann’s Home Care are an Equal Opportunities Employer