Job summary Please note this position is not due to start until June 2025. Job Details Support Manager Urology Service Trustwide Lincoln or Boston base with Trustwide responsibility Band 5 37.5 hours per week to be worked over 5 days. About the Role An opportunity has arisen for a role as a Support Manager within the Urology Team with the Division of Surgery. Applications are invited from dynamic, enthusiastic and forward thinking individuals who are looking to showcase their potential. You will provide clear leadership and management to a team who are responsible for managing the Trusts elective waiting lists. You will be instrumental in ensuring our patients receive their treatment and appointments in line with national targets, streamlining administrative processes, and supporting the day to day operational running of the service. Main duties of the job What we're looking for You will have previous experience of managing teams, ideally during times of change as well as NHS knowledge and experience. The successful applicant will be an enthusiastic team player with excellent customer care and interpersonal skills. You will be required to have GCSE's at C grade or above in English and Mathematics and a relevant management qualification or equivalent experience. A flexible approach to work is required and an ability to get on with others in a team based environment. About us Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service. United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Date posted 15 February 2025 Pay scheme Agenda for change Band Band 5 Salary £28,407 to £34,581 a year per annum Contract Permanent Working pattern Full-time Reference number 357-LN-1962-24 Job locations Lincoln Hospital Greetwell Road Lincoln LN2 5QY Job description Job responsibilities For further details regarding the job role please see the attached Job Description and Person Specification. Job description Job responsibilities For further details regarding the job role please see the attached Job Description and Person Specification. Person Specification Qualifications Essential Management Qualification or equivalent experience GCSE or equivalent Maths and English Grace A-C Experience Essential Experience of working in a supervisory capacity Proven experience in validation and waiting list management Proven experience of change management Skills Essential Proven ability in supervision of staff Demonstrate experience of NHS Access targets Enthusiastic, highly motivated and committed to a developing service Excellent communication skills, both verbal and written and able to demonstrate good listening skills. Proven ability to work as part of a team Excellent communication skills, both verbal and written and able to demonstrate good listening skills. Desirable Familiarity with medical terminology Person Specification Qualifications Essential Management Qualification or equivalent experience GCSE or equivalent Maths and English Grace A-C Experience Essential Experience of working in a supervisory capacity Proven experience in validation and waiting list management Proven experience of change management Skills Essential Proven ability in supervision of staff Demonstrate experience of NHS Access targets Enthusiastic, highly motivated and committed to a developing service Excellent communication skills, both verbal and written and able to demonstrate good listening skills. Proven ability to work as part of a team Excellent communication skills, both verbal and written and able to demonstrate good listening skills. Desirable Familiarity with medical terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Lincoln Hospital Greetwell Road Lincoln LN2 5QY Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)