Job Title: House Manager
Job Location: Frys Court Oxford
Salary: £14,054 - £16,918 dependent on experience mileage only
Contract type: Permanent
Working hours: 20 hours across 3 days
About the role
* To ensure the delivery of high-quality holistic housing services across GreenSquareAccord extra care accommodation, including managing compliance with health and safety legislation.
* To work with housing, maintenance, and other GreenSquareAccord staff, as well as external care providers, to help residents achieve an independent and positive life and to enhance the environment and communities within schemes.
* To assist in the overall management of the services within GreenSquareAccord extra care housing.
* To provide an excellent Housing Management service to all GreenSquareAccord Customers. This includes management of income and arrears, voids and lettings, and general housing management issues.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
* Ability to communicate and work with internal and external customers, stakeholders, and colleagues at all levels.
* Experience of working in stressful environments and diffusing, mediating, and calming situations involving emotional, difficult, or distressed people.
* Good working knowledge and experience of using Microsoft Office software such as Outlook, Word, Excel, and PowerPoint.
* High level of IT skills in housing management information systems.
* Ability to plan, organise, and successfully execute multiple tasks simultaneously with timeliness and accuracy.
* Experience in working with vulnerable people is desirable in housing or supported housing.
* Car driver with access to a vehicle.
About us
We are GSA, providing affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home; it’s a place from which we build our future and thrive.
We are proud to play an active role in dealing with the consequences of the housing crisis by providing affordable homes for those in our communities who need them most.
Often, a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice, and coaching to support them.
We also provide care and support to some of the most vulnerable people in society, including those who are homeless, experiencing domestic violence, or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
* We believe our customer is everything.
* We are one team.
* We are supportive and caring.
* We are business-minded for social purpose.
* We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
* 25 days annual holiday entitlement.
* A defined contribution pension scheme.
* Trust-based flexible working and a Confidential Employee Assistance Programme (EAP).
* Two days paid volunteering leave per year.
* Buying and selling of annual leave.
* Opt-in health cash plan with cover on eye tests and glasses, dental, therapy, and much more!
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord is a Disability Confident Employer, therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the 'essential eligibility criteria' for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments, or adaptations throughout our selection processes, please let us know. #J-18808-Ljbffr