Job Title: Helpdesk Admin
Pay: £12.30 per hour
Temp 2-3 months
Hours: Monday - Friday 09am - 05pm
Location - Bellshill, ML4 3NJ
Main Duties include:
Ability to work to a high standard of accuracy
To work to deadlines and under pressure and prioritize own workload
Ability to deal with sensitive enquiries
Demonstrate and maintain high standards of customer care
Ability to input, extract and interpret information from manual and computerized information sources
Work as an effective team memberQualifications and Key Skills:
Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.)
Excellent telephone manner, being polite and courteous at all times
A team player who is able to confidently interact with others, but who is also able to work independently
Logical thinker with good organisation and administration skills
Facilities Management (FM) is primarily responsible for managing incoming requests and inquiries related to facility operations, logging them as work orders, assigning tasks to relevant technicians or contractors, tracking progress, and ensuring timely resolution while adhering to service level agreements (SLAs) and key performance indicators (KPIs)
If you are interested in the role and believe this is something for you please click apply with the CV below.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics th...