Description: Job Title: Complex Care Manager Location: Stockport, UK Employment Type: Permanent Salary: Competitive, based on experience Company Overview: We are a leading complex care provider based in Stockport, UK, specializing in providing high-quality care services to individuals with complex medical needs. We are committed to delivering person-centered care that promotes independence, dignity, and quality of life for our clients. As we continue to grow, we are seeking a highly skilled and experienced Complex Care Manager to join our team. Position Overview: As the Complex Care Manager, you will be responsible for managing the day-to-day operations of our complex care services. You will oversee a team of care staff and work closely with our clients, their families, and healthcare professionals to ensure that our services are delivered to the highest standards. The ideal candidate will have a strong background in complex care management and a passion for delivering exceptional care. Key Responsibilities: Manage and lead a team of care staff, providing guidance, support, and supervision Ensure that all care services are delivered in accordance with CQC standards and company policies and procedures Develop and maintain care plans for clients, ensuring they are regularly reviewed and updated Liaise with healthcare professionals and external agencies to coordinate care and support for clients Conduct regular audits and quality checks to ensure the highest standards of care are maintained Manage recruitment, training, and performance management of care staff Provide support and guidance to clients and their families, addressing any concerns or issues that may arise Maintain accurate and up-to-date records and documentation Monitor and manage budgets and resources effectively Participate in on-call duties as requiredRequirements: Previous experience in a complex care management role Registered Manager status with the CQC (or willing to become registered) Strong leadership and management skills Excellent communication and interpersonal skills Knowledge of CQC regulations and compliance requirements Ability to work under pressure and make effective decisions Experience in budget management and resource allocation A passion for delivering high-quality care servicesBenefits: Competitive salary and benefits package Opportunities for career development and progression Supportive and collaborative working environment On-going training and development opportunities Company pension schemeIf you are an experienced Complex Care Manager looking for a new and exciting opportunity to make a positive impact on the lives of others, we would love to hear from you. Apply now to join our dedicated team and help us provide exceptional care to our clients