Job summary This is an exciting opportunity for an experienced Medical Secretary to join our gynaecology team at UHD. The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis, EPR, and Soliton. Previous secretary experience is essential. Required qualities include: efficient, a capable communicator, have audio typing experience, be a team player, organised, have the ability to prioritise own workload, maintain discretion and be able to work in a busy environment. Base - Poole Hospital Interview Date - TBC Main duties of the job To provide a high standard medical secretarial and administrativesupport to Women's Health Consultants and their teams, includingmanaging electronic diary of appointments, word processing, filing,audiotyping, photocopying and composition of letters, booking clinicalappointments. To deal with complex routine and non-routine queries from patients,visitors, clinicians and other internal or external parties. To receive and communicate difficult sensitive and confidentialinformation, using tact and persuasion skills whilst communicating with anxious/distraught patients and relatives often with language and communication difficulties. To prepare appropriate responses and requests for Consultants andmedical staff. To be a focal point of contact for Gynaecology queries via email, phone and in person. About us Our values define who we are as TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Pro Rata Contract Permanent Working pattern Part-time Reference number 153-SP04085-A Job locations Poole Poole BH15 2JB Job description Job responsibilities Please see Job Description and Person Specification for further information and expectations of the role. Job description Job responsibilities Please see Job Description and Person Specification for further information and expectations of the role. Person Specification Qualifications Essential NVQ level 3 in a relevant subject or equivalent level of qualification or significant previous proven experience Good knowledge of IT systems including Outlook, Word, Excel, PowerPoint Knowledge of medical terminology Desirable ECDL level 3 Knowledge of hospital systems EPR, e-Camis, Soliton Experience Essential Significant administrative/Secretarial Experience Audio Typing Demonstrable experience in dealing with public and dealing with sensitive and confidential information Desirable Previous NHS experience desirable Technical Skills Essential Excellent communication and interpersonal skills, including taking a proactive and sensitive approach Ability to demonstrate initiative and prioritise work efficiently Good time management, prioritisation and organisational skills including ability to work to tight deadlines Personal Attributes Essential Ability to work under pressure in a very busy working environment and be able to multitask Ability to liaise with a variety of professionals and other agencies Person Specification Qualifications Essential NVQ level 3 in a relevant subject or equivalent level of qualification or significant previous proven experience Good knowledge of IT systems including Outlook, Word, Excel, PowerPoint Knowledge of medical terminology Desirable ECDL level 3 Knowledge of hospital systems EPR, e-Camis, Soliton Experience Essential Significant administrative/Secretarial Experience Audio Typing Demonstrable experience in dealing with public and dealing with sensitive and confidential information Desirable Previous NHS experience desirable Technical Skills Essential Excellent communication and interpersonal skills, including taking a proactive and sensitive approach Ability to demonstrate initiative and prioritise work efficiently Good time management, prioritisation and organisational skills including ability to work to tight deadlines Personal Attributes Essential Ability to work under pressure in a very busy working environment and be able to multitask Ability to liaise with a variety of professionals and other agencies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Dorset NHS Foundation Trust Address Poole Poole BH15 2JB Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)