Title: Head of Clinical Pharmacy Services
Department: Pharmacy Services
Reports To: Pharmacy Director
Direct Reports: Lead Pharmacy Technician, Lead Pharmacy Trainer, Lead Pharmacists (4)
Salary: £85,000 per annum with a 30% bonus
Location: Harlow, Essex
Work Arrangement: Hybrid
Role Purpose
To ensure the delivery of a safe, compliant, and high-quality pharmaceutical service that meets professional standards and provides excellent patient care.
Key Accountabilities
1. Clinical Governance:
Ensure compliance with regulations and standards (GPhC, RPS, MHRA, Caldicott Principles). Lead clinical governance and optimize medication therapy. Develop systems to prevent medication errors and ensure patient safety.
2. Operational Planning:
Translate strategic directions into operational plans for Pharmacy Services and Oncology homecare. Drive the implementation of business plans and key objectives.
3. Education and Training:
Develop and deliver education and training programs for Pharmacists. Emphasize continuous professional development and specialism in clinical therapies.
4. Performance Management:
Maximize the performance and potential of the department. Implement recognition, reward, and consequence management.
5. Stakeholder Relationships:
Build and maintain relationships with internal and external stakeholders. Collaborate on bids, account meetings, and patient-facing strategies.
Key Measures of Success
1. Reduction in incidents and near-misses.
2. Achievement of clinical competence and governance KPIs.
3. Positive feedback from staff and stakeholders.
4. Compliance with regulations and standards.
5. Effective management during crises.
Required Skills and Experience
1. Registered and qualified Pharmacist (GPhC).
2. Significant experience in clinical governance, quality improvement, and risk management.
3. Strong leadership, management, and coaching skills.
4. Thorough understanding of UK pharmacy regulations.
5. Excellent communication and stakeholder engagement skills.
6. Commitment to professional ethics and patient confidentiality.
This role is pivotal in ensuring the highest standards of pharmacy services, driving innovation, and maintaining a motivated and skilled workforce. If you have any specific questions about the role, feel free to ask.
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