Attraction Assistant - Coffee Shop duties/Events & Functions - Casual hours available
Temporary casual work opportunities - includes weekends
Based: Anderton Boat Lift.
Salary: £13.50 per hour
Are you looking for some occasional hours in an exciting customer service environment? Do you enjoy interacting with customers from across the UK and world? Do you need the flexibility to work occasionally when it fits in with your day-to-day life?
The Anderton Boat Lift is a thriving visitor attraction, and we want to ensure that all our visitors have a fantastic welcome and a memorable visit.
As a Casual Attraction Assistant, you will be working predominantly in our visitor centre offering a wonderful warm welcome to visitors from all over the world. Your focus is to make sure that every visit is memorable. The role is incredibly diverse and may include welcoming tour groups, selling popular merchandise, assisting with events and activities, working at our café, doing some light cleaning, directing families around the site, selling ice cream, engaging with boaters, assisting with demonstrations, and working very closely with volunteers.
If you care about ensuring a memorable visitor experience, we'd love to hear from you. As a Casual Attraction Assistant, we're looking for people to work both regularly across the week, and as needed to support visitor events. You will need to work some weekends/bank holidays. Full training & uniforms will be provided.
Responsibilities of the role will include:
* Provide a warm welcome and a positive customer experience.
* Selling retail items or supporting an activity at an event, ensuring every visitor feels welcomed and is keen to return.
* Ensure that customer excellence is a priority at all times - being approachable and helpful in responding quickly to questions and dealing with enquiries.
* Promotion and delivery of special events.
* Flexible approach to the rota to work across departments involving retail and welcome desk, as well as our café.
* Ensure retail stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.
* Support the team with general administrative duties that arise throughout the day.
About You
If you'd love to work in a unique, fun and engaging busy visitor attraction with a pretty special iconic status, then this may be just the environment for you.
* You may have some relevant experience in a similar customer-facing environment (e.g. retail, hospitality), however more importantly, you can demonstrate you understand what a great customer experience is.
* Basic IT skills - using Microsoft Office & Internet, and willing to learn our systems.
* Demonstrate excellent interpersonal skills - courteous and helpful.
* Ability to work well under pressure during busy periods and thrive on a busy working environment.
* Attention to detail.
* Ability to prioritise tasks and manage workload.
If you have any questions please do not hesitate to get in contact with one of the recruitment team at CRT.recruitment@canalrivertrust.org.uk
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
These are casual opportunities, with no guaranteed rota or set hours. Working days & hours are really flexible. Your rate of pay will be based £13.50 per hour.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust.
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