Job Title: HR & Office Manager
Location: Sidcup (On-site)
Reports to: HR Director & CEO
About House of Willow Alexander
House of Willow Alexander is a dynamic and growing company dedicated to excellence in Home and Garden care. We pride ourselves on fostering a strong company culture, ensuring high-quality service, and implementing efficient processes that support our people and operations.
Role Overview
We are seeking a proactive and highly organised HR & Office Manager to oversee the day-to-day operations of our Sidcup office while supporting the HR Director and CEO in fostering a positive company culture. This role will be integral in implementing HR and office processes, maintaining compliance, and ensuring a productive working environment.
The ideal candidate will have a keen interest in writing training guides, keeping up to date with office management responsibilities, and continuously improving internal processes to enhance efficiency and employee engagement.
Key Responsibilities HR Responsibilities:
* Support the HR Director in developing and implementing HR policies and procedures.
* Assist with recruitment, onboarding, and employee lifecycle processes.
* Write and maintain training guides and employee handbooks.
* Ensure compliance with HR regulations, including maintaining personnel records and documentation.
* Support performance management initiatives and employee development programs.
* Assist in organising company events and initiatives to promote a positive workplace culture.
* Act as the first point of contact for HR-related queries from employees.
Office Management Responsibilities:
* Oversee the daily operations of the Sidcup office, ensuring a well-organised and efficient workspace.
* Manage office supplies, equipment, and facility maintenance.
* Maintain and improve office policies, ensuring alignment with business needs.
* Act as the main point of contact for external vendors, contracts, and service providers.
* Support finance and administration tasks, including invoice processing and budget tracking.
* Assist with scheduling and coordinating meetings, including taking minutes when required.
* Ensure the implementation of health and safety regulations within the office environment.
Skills & Experience Required:
* Proven experience in an HR and/or Office Management role.
* Strong understanding of HR policies, employment law, and best practices.
* Excellent organisational and administrative skills with a strong attention to detail.
* Ability to multitask and manage a busy workload efficiently.
* Strong written and verbal communication skills, particularly in writing policies and training guides.
* Proficiency in Microsoft Office Suite and HR software.
* A proactive and solutions-focused approach to challenges.
* A strong interest in shaping and maintaining a positive workplace culture.
* Experience in managing office operations, including supplier contracts and facilities.
Why Join Us?
* Opportunity to play a key role in shaping the culture and operational efficiency of a growing company.
* Work closely with senior leadership to implement meaningful changes.
* A supportive and inclusive work environment.
* Competitive salary and benefits package.