Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland.
Our Supervisors are an active part of our store management team by providing day-to-day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
Responsibilities:
* Supervise and lead a team of retail associates to ensure efficient and effective store operations
* Train and coach team members on product knowledge, sales techniques, and customer service best practices
* Monitor and maintain store inventory levels, including ordering and restocking merchandise
* Ensure compliance with company policies and procedures, including health and safety regulations
* Resolve customer complaints and address any issues in a timely and professional manner
* Assist with scheduling, performance evaluations, and other HR-related tasks as needed
* Work closely with Store Manager to achieve sales targets and drive profitability
Qualifications:
* Previous experience in a retail supervisory role preferred
* Strong leadership and communication skills
* Excellent customer service and problem-solving abilities
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Flexible schedule, including evenings, weekends, and holidays
* Basic computer skills and knowledge of POS systems
You will need to be flexible in the hours you can work. We may require you to work shifts.
Benefits:
* A Four-week induction programme
* Discount Card – 10% discount on most purchases in-store, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing – employee assistance programme to support you
* Holiday Allowance – increasing by one day per year (up to 33 days)
* Birthdays are important, so each year, you can take the day off as an extra day’s holiday
If you are a motivated and organized individual with a passion for retail, we would love to hear from you! Apply now to join our team at Poundland Great Yarmouth Regent Road Store as a Store Supervisor.
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