The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!
The Role
To oversee all Security issues affecting the hotels on a daily basis to the standard required. Ensuring a high standard of security is maintained throughout the building as well as ensuring that all Security Officers maintain a high level of professional conduct as well as customer care. To liaise regularly with the local police, council and relevant government organisations to provide the hotel's management with accurate information on possible Security issues that may affect the hotels and local area. To undertake investigations dealing with any guest or staff related issues, liaising with the local police or other management where relevant.
What we look for
* Credible - a trusted advisor to the hotel community
* Calm - copes well under pressure and remains level-headed when dealing with incidents
* Technical - strong links to the police and enforcement agencies to provide insight and ensure best-practice in handling security-related incidents
* Influencer - able to influence hotel teams at all levels
* Strong communicator - skills both written and verbal, externally and internally
* Experienced in understanding resource requirements with respect to Security teams
What's in it for you?
* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
* Interest-free season ticket loans (conditions apply)
* Access to a 24/7 Employee Assistance Program
* Pension and Healthcare Schemes
* Wagestream - get access to earned salary before payday
* Generous recommend a friend scheme
* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
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