Role: Business Support Administrator Salary: £24,310 pro rata Location: Hybrid/Kings Hill, Kent This is a part-time role based on 24 hours per week. Why Join CSG? CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG. What You’ll Bring: HR Connect have a fantastic new opportunity for a Business Support Administrator to join our busy team We’re looking for someone who is motivated to succeed in Business Support, someone who is always looking for new ways to improve and learn new things. If this sounds like you, apply below As our Business Support Administrator you will be part of our Staff Care Services journey, which ranges from billing, processing invoices, raising purchase orders, liaising with customers and suppliers via telephone and email. The ideal candidate would have a level of administrative experience or a relevant certification/ qualification and must be able to commute to our Kings Hill based office at least once per week, please consider this before making your application. What You’ll Achieve: As a Business Support Administrator you will: Use the appropriate procedures to manage billing for HR Connect and related trading brands to verify and make sure that these reports are finished on time. Resolve any billing and reporting issues that may come up and keep the necessary financial records, using the right instruments for compliance and audit. Help with the administration of contract changes for clients and suppliers the onboarding of new ones. Answering a variety of queries from customers and suppliers via email or telephone, forwarding any in- depth queries on to the relevant people whilst ensuring that these are dealt with. Establish and maintain good working relationships with internal colleagues, managers, staff and external customers, clients and suppliers, through e-mail, telephone, offering advice and information What we Offer: 25 days of annual leave, plus bank holidays An additional day off for your birthday to celebrate as you wish Access to a generous discount scheme, including retail and gym memberships Life assurance coverage Health cash plan initiative Companywide events What We Require: Experience working in office administration Previous experience working in a customer service environment Experience of large database administration Excellent communication skills written and verbal Attention to detail and good IT skills (Word and Excel) Awareness of Data Protection and need to Confidentiality About Commercial Services Group Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. About HRConnect Part of the Commercial Services Group, HR Connect have an enviable history of success and are an award-winning HR services delivery team. The services they provide range from specialist education recruitment services and DBS services through to an Occupational Health Division, the team are focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration and HR Advisory Services