South Lanarkshire Justice Social Work are recruiting for an Operations Manager to join our management team. This opportunity comes at an exciting time for Justice Services as we embark on implementing our service re-design, including a range of innovative practices through our Recovery Orientated Justice team, restorative justice initiatives and supporting those with lived experience of justice systems to be part of our workforce. Please note that a Social Work degree and statutory Social Work experience is essential for this role. This is a re-advertisement and previous applicants need not apply.
As an Operations Manager you will be responsible for the management and delivery of statutory justice services and programme delivery including Throughcare from prison; Caledonian Systems and the Specialist Assessment and Intervention Team (SAIT) which delivers the MFMC programme. We are particularly interested to have applications from people who have a strong background in MAPPA and the management of those that pose a risk of serious harm, to support our vision to create a dedicated MAPPA/MAPP’s team over the next 18 months. The roles will require supervision and line management of Team Leaders and Senior Practitioners within the teams you manage.
Duties include ensuring Justice Services provide high quality services reflecting social work values and council policy and in accordance with National Standards, Statutory requirements and legislation. The post has a focus on driving forward our commitment to performance management, quality assurance and self evaluation. We welcome applicants who have had management experience in Justice Social Work and interested in advancing their career and taking a key role in implementing our Justice Service Re-design.
In your application, please ensure you answer the following questions:
1. Can you describe what you see as the priorities for Justice Social Work Services over the next 12 months and how you would support these in South Lanarkshire Justice Services?
2. Please provide an example of where you had to manage a transformation or change programme within your area of service delivery. Give an outline of the changes you had to manage, any barriers you encountered and what skills and abilities you used to deal with these challenges. What did you learn about your management style and what areas for your own development did you identify?
3. Please give an example of clear partnership working with other agencies and/or resources where there was conflict in terms of the plan for a service user. Provide an outline of the steps you took to resolve the situation. What factors did you consider in reaching your decision?
4. Good leadership is essential as an Operations Manager in our service. Please describe your leadership style and how you use this effectively within teams?