Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We are looking for a knowledgeable Pension Consultant to join our Technical Services department. In this role, you will be utilising your understanding of pensions to provide support and guidance to our clients. You will also have the opportunity to engage with various departments across Diligenta to solve any enquires as well as providing technical expertise in projects.
Benefits
* 33 days including Bank Holidays
* Eligibility for an annual discretionary bonus scheme
* Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
* Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
* Cycle to Work Scheme & Interest free Season Ticket loans
* A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
* A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
* A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
* Apply to find out about our other benefits
What you'll be doing
* Providing technically correct advice, guidance and answers to complex queries and complaints
* Determining the impact of legislative and regulatory changes on business processes and documentation
* Providing technical input to marketing and training material, carrying out technical training as required
* Participating in and provide technical expertise on projects and change programmes
* Maintaining and building effective relationships with internal colleagues, external colleagues and customers
What we're looking for
* Have relevant qualifications in pensions / financial services
* Possess a good working knowledge of the financial services market, the technical issues it faces and industry best practice
* Have a good knowledge of the regulatory environment
* Are an effective communicator and the ability to negotiate and influence across the business
* Have the ability to understand, absorb and apply change
* Have the ability and willingness to pass on skills and knowledge, through the use of well-developed and effective coaching and mentoring skills
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!