About us:
State of Play is a highly innovative creator and operator of
technology enabled experiential leisure concepts. For nearly a decade since
launching its first concept, Bounce, in London in 2012 the State of Play team
has gone on to create, launch and operate several more industry leading
experiential concepts in both the UK and the US.
The engaging nature of the gameplay created from taking long
established and much-loved activities and reimagining them combined with the
venues themselves creates truly playful and memorable social environments, and
this can be seen in both our Bounce venues and Hijingo. Curating a state of
play for our guests is at the very core of our DNA and what our amazing teams
are striving to deliver every day.
Our Core Values define how we work together
We Take the Initiative - We’re Thoughtful - We Strive for
Excellence - We Celebrate the Wins
Our Leadership Principles guide how we lead and grow
Listen to the Customer - Own the Problem - Test and Learn -
Create Positive Energy - Show Urgency
Be Consistent and Fair - Be Both Independently Minded and a
Team Player - Be a Big Person
Be Respectful of Company Resources - Deliver Results
The Role
As Head of Sales (UK), you’ll be the driving force behind
our UK sales strategy. You’ll lead a talented and ambitious team, shape how we
sell, what we sell, and who we sell it to – all while delivering strong revenue
growth and ensuring we hit our goals across our venues.
You’ll collaborate with marketing, operations, product, and
tech teams to optimise every stage of the sales journey – from pricing and
packaging to process and performance. Most importantly, you’ll build a culture
where the sales team is empowered, supported, and always moving forward.
What You’ll Be Doing
* Leading the Sales Team: Coaching, mentoring,
and developing a high-performing team with clear progression paths and
KPIs.
* Driving Sales Strategy: Creating and
implementing innovative, commercially-sound strategies that grow revenue
and maximise repeat business.
* Optimising Process: Championing efficient,
data-driven ways of working – including performance tracking, automation,
and smarter reporting tools.
* Collaborating Cross-Functionally: Working
hand-in-hand with marketing, ops, finance, and product to align goals and
drive a seamless guest experience.
* Owning Performance: Ensuring all sales
activities are profitable, aligned with business targets, and regularly
reviewed for improvement.
* Championing Innovation: Leading the charge
on new ideas, tools, and approaches to keep us ahead of the curve in a
fast-moving industry.
What We’re Looking For
* Minimum 2 years proven experience in a senior sales
role, ideally in hospitality, events, leisure, or entertainment.
* A people-first leader with a track record of
growing, developing, and inspiring teams.
* Commercially sharp – confident working with
numbers, pricing models, and performance reports.
* A confident communicator who can collaborate and
influence at all levels.
* Comfortable navigating change and ambiguity – and
helping others do the same.
* Experience with CRM, sales automation, or booking
systems is a bonus.
* You’ll need the right to work in the UK.
Benefits:
* Private Healthcare - Comprehensive cover
to keep you healthy
* Vision Care – Free eye tests to keep you
seeing clearly
* Peace of Mind – Life Insurance for
financial security
* Wellbeing Support – Access to our Team
Assistance Programme for confidential advice and support
* Generous Time Off – 33 days of holiday
per year (pro-rata), including bank holidays
* Flexible Pay – Get early access to your
earned wages with Wagestream
* Pizza & Beer Fridays – Unwind and
bond over everyone’s favourite combo
* Celebrate Together – An annual company
party to recognise and reward our team
* Stay Fuelled – Keep your energy up with
healthy and delicious snacks every week
* Exclusive Discounts – Perks for you, your
friends, and family across our venues
* Refer & Earn – Get rewarded with our
Refer a Friend bonus
Milestones
* 1 year: Enhanced Maternity &
Paternity payment - as part of our family we'll help support yours
* 1 year: Volunteer Day - an annual day
paid for you to give back to our local community
* 3 years: £200 bonus
* 5 years': £400 bonus
* 10 years': 2- week paid sabbatical
Equality Opportunity Statement
State of Play Hospitality is
proud to be an equal opportunity employer. We are committed to providing equal
employment opportunities to all qualified applicants and team members,
regardless of race, religion, sex, sexual orientation, neurodiversity, marital
or civil union status, age, nationality, disability, pregnancy, citizenship,
gender identity or expression, or any other characteristic protected by law.