IT Operations Engineer/Manager
Location: Ringwood, Hampshire (BH24)
Salary: £30,000 - £40,000 DOE + Benefits
Full-Time, Permanent, Fully Onsite Working
Join a thriving Ringwood-based construction company as their IT Operations Engineer/Manager, taking on a pivotal role in a newly refurbished office environment. As the sole IT expert in the business, you will oversee a 360-degree scope of responsibilities, ranging from hands-on IT support to strategic improvements and the management of external technology partners. This role is ideal for someone who thrives on variety and enjoys having a meaningful impact.
Key Responsibilities
IT Support: Act as the primary contact for IT/digital support, resolving issues across hardware, software, and connectivity for office staff and on-site teams.
Infrastructure Management: Install, configure, and manage IT infrastructure across the business.
External Collaboration: Coordinate with external IT service providers to manage security and IT solutions.
Systems Oversight: Oversee contracts and inventory for IT, mobile, and telecoms, ensuring accurate documentation and record-keeping.
Telephony: Manage the BT Cloud telephone system.
Stakeholder Engagement: Work closely with department heads to address and fulfil IT requirements.
On-Site Support: Occasionally travel to construction sites to assist with technical setups, remote connectivity, and device support (e.g., Starlink, laptops, printers, and iOS devices).
Dig...