Job summary
This role will require you to provide comprehensive administration support in the Women and Children Division to facilitate the patient journey through cancer pathways.
Under the supervision of management, you will be available to help provide cover for colleague's annual leave/sickness/absence within the department.
You will perform any other duties related to the work of the department as may be necessary to ensure the smooth running of the service whilst maintaining relationships to ensure effective communication and collaborative working.
Main duties of the job
To provide administrative assistance to the Cancer Specialist Nurses within the Women and Children Division.
Have an understanding of cancer pathways, including the Faster Diagnosis Standard.
Extensive use of various software programs to include Microsoft Word, Excel and PowerPoint, Patient Administration System, the national e-Referral system and the Somerset Cancer Register.
Organise and attend meetings relevant to the Department.
Responsible for maintaining both paper and computer records in accordance with Trust standards, ensuring that data entered onto any local or national system is accurate and complete.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description
Job responsibilities
For further information about this role, please refer to the attached Job Description and Person Specification
Person Specification
Qualifications/training & professional development
Essential
1. English GCSE A-C
2. Maths GCSE A-C
Desirable
3. Medical Secretaries' Apprenticeship
Experience
Essential
4. Previous clerical experience
5. Previous experience of working in an office environment
6. Accurate typing skills
7. RSA II Word Processing
8. RSA II Typing Qualification
Desirable
9. Previous NHS Experience
10. Knowledge of Information Technology
Skills, Abilities & Knowledge
Essential
11. Computer literate (to include email)
12. Ability to file
13. Ability to work as part of a team
14. Ability to liaise effectively with a wide range of people (including medical staff and patients)
Aptitude
Essential
15. Good interpersonal skills
16. Ability to work well in a team
17. Good telephone manner
Desirable
18. Knowledge of patient case note filing
19. Displays a responsible attitude
20. Flexible and adaptable