About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Main duties include:
1. Developing sound customer relationships and applying effective sales techniques
2. Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
3. Fully satisfy customer needs in respect of any part orders, respects or queries they may have
4. Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
5. Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
6. Develop knowledge of products through study of internal literature
7. Use E-learning portal to improve performance
Working hours: (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you'll need to succeed:
8. Able to work well and deliver results under pressure
9. Organised with great attention to detail
10. Customer focussed
11. Target driven, motivated by sales and able to deal with rejection
12. Willingness to learn and develop
13. A team player with the ability to also work independently
14. Excellent interpersonal and communication skills, both written and verbal
15. IT Literate
16. Knowledge of car parts and MAM/Allicat would be helpful but isn't essential
What we'll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
17. Opportunity to earn a performance based bonus as part of this role
18. days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
19. Free flu vaccine
20. Health & wellbeing tools
21. Free support from pension experts
22. Life assurance scheme
23. Discounts from ’s of household names including Asda, Nike & John Lewis
24. A suite of financial wellbeing products including advances and savings schemes
25. Paid time off to volunteer
26. Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.