Job responsibilities A great opportunity has arisen for an experienced Operations & Relationship Manager (ORM) to join our organisation, on a full time, permanent basis. As an ORM, your role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites. The role works closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The ORM role will report into a Portfolio Manager (PM) within the Region and property portfolio they are assigned. Along with working with the Customer Services Managers (Quality & Improvement) (CSM) and other departments within CHP.