Office Manager/Business Operations Manager
Join this leading provider of bespoke business support solutions specializing in accounting, IT, and business consultancy. We are excited to announce the newly established role of Business Operations Manager. This position offers a dynamic and proactive individual the opportunity to drive operational excellence and contribute to our growth and evolution.
Role Overview
As the Business Operations Manager, you will play a crucial role in ensuring seamless operations across multiple teams and functions. You will be responsible for overseeing operational efficiency, compliance, client management, BPO operations, and business development. Your strategic ability to allocate tasks, manage teams across different locations, and improve processes will be key to your success in this role.
Key Responsibilities
1. Operational Efficiency, Process Optimization & Performance Management:
* Coordinate the work of in-house and offshore teams across departments such as Accounting, IT, HR, and other BPO operations.
* Allocate tasks and set completion deadlines based on client requirements.
* Monitor project progress, identify operational inefficiencies, and propose solutions to enhance workflow and performance.
* Provide regular reports on operational performance and areas for improvement.
2. Co...