We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 360 stores in the UK and Republic of Ireland.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role: 12-month FTC
We are seeking a dynamic and highly organised Marketing Operations and Creative Design Manager to join our creative team. In this role, you will be responsible for overseeing the seamless execution of marketing campaigns, managing key trade activities, and ensuring the timely delivery of in-store assets across multiple channels. You will collaborate closely with various teams, including but not limited to; Creative, Trade, Operations, Retail, and Finance to ensure our marketing efforts are aligned with business objectives and consistently deliver a top-notch omni-channel experience.
What you'll be doing:
1. Campaign Execution & Collaboration: Work closely with Creative, Trade, and Operations teams to deliver campaign communications, ensuring clear and detailed guidance is provided. Help establish effective processes that support key trade activities and meet deadlines.
2. Store Communication & Support: Effectively communicate all weekly and seasonal marketing actions to store teams, ensuring that all activities and events are well-understood and embraced.
3. Asset Planning & Distribution: Collaborate with Retail and Operations teams on the planning, briefing, and distribution of in-store POS, window messages, and other store assets.
4. Studio & Production Coordination: Oversee the technical briefing and scheduling of studio activities, working directly with the Studio Manager and Production teams to ensure all requirements and deadlines are met.
5. Quality Control: Review all assets to ensure that copy, creative, and trade-specific details are accurate and meet specifications.
6. Finance Management: Manage the internal finance system for POS and windows, maintaining strong relationships with the Finance team. Ensure requisitions and purchase orders are properly controlled, and that invoices are processed accurately.
7. Cross-Functional Alignment: Liaise with internal teams to ensure marketing and campaign activities align creatively and commercially, resulting in a seamless omni-channel experience.
8. Supplier Management: Build strong, positive relationships with external suppliers, overseeing the tender process for assets and ensuring all activities are delivered within budget.
9. Store & Window Database Maintenance: Maintain an accurate store and window database, collaborating with print suppliers, Property, and Field teams to ensure accurate allocations.
10. POS Library & Graphic Requests: Sustain a strong POS library that aligns with the marketing strategy and agreed display principles. Manage the POS-ordering system and review store requests to ensure all items are available.
11. Creative Development: Assist in the creative development of POS and window assets, experimenting with new materials and driving new initiatives for the marketing team.
12. Multi-Tasking & Deadline Management: Demonstrate strength and resilience under pressure, managing multiple tasks and deadlines simultaneously while maintaining a calm, unflustered demeanour. Prioritize effectively to ensure timely delivery. Effectively and transparently communicate to best manage expectations.
Who you are:
1. Strong background in marketing operations, creative design, or project management, with a passion for delivering high-quality marketing campaigns.
2. Exceptional organisational skills and attention to detail, with the ability to manage multiple projects and deadlines.
3. Collaborative, communicative, and able to build strong relationships with internal teams, external suppliers, and franchise partners.
4. Experience with creative development and asset management, especially in the retail and omni-channel space.
5. Positive, resilient, proactive, and can-do attitude with a genuine desire to contribute to a fun and inspiring creative environment.
6. Ability to manage, influence and motivate stakeholders across the business.
WHATS IN IT FOR YOU
1. 40% staff discount plus friends & family discounts throughout the year.
2. Access to our reward platform for external discount and offers.
3. Private pension scheme.
4. Profit related bonus scheme.
5. Company Car allowance - you can use it to buy, lease or fund your current vehicle or take as cash benefit.
6. AXA Private Medical Scheme.
7. Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you.
8. All employees are covered by our life assurance policy from day one.
9. Unlock extra leave with our buy more holiday scheme.
10. Celebrate YOU! Enjoy an extra paid day off on your birthday each year.
11. Enhanced maternity, paternity and adoption leave, and shared parental leave.
12. Spread the cost of your commute with interest-free season ticket loans.
13. Do your bit for the environment and save money with our Cycle2Work scheme.
14. We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
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