Who we are
NewGen is a social-first creative and creator agency that stands at the forefront of culture, creators and community.
On a mission to challenge outdated advertising methodologies, it exists to revolutionise social connections, making advertising more relevant, engaging, fun, and effective.
With its genesis as a gaming influencer agency, it has honed its community expertise, connecting with modern consumers in a way that aligns with how they interact, share, and make decisions in the digital age.
Want to join the team? Here are our three non-negotiables:
1. Input - Join in, take part, be heard and contribute; team members looking for an easy ride won’t succeed here.
2. Output - Focus on quality; if you’re not happy with what we’re creating, stop and ask why. Everything we create should be good enough for your portfolio.
3. Together - Most importantly, achieve it together! Not feeling it? That’s okay; we’re one team and support each other every step of the way. No egos. No judgment.
The Role: Senior Social Media Manager
The Senior Social Media Manager is responsible for several client social media accounts and the organisation of the teams who manage these on a day-to-day basis. It will be their responsibility to manage a team of social media managers and execs who work closely with several other teams within the business to plan and execute social media strategies.
Main Responsibilities
Team Leadership:
* Manage a small social media management team.
* Ensure each team member has set goals, OKRs and is on track to hit these.
* Lead a happy, confident and productive team.
* Hold the standard for what good looks like within social media management and within the business.
* Train up junior members of staff in social media management.
Social Media Management:
* Manage the content calendar for up to 5 social media accounts.
* Create detailed briefs for the content creation and studio teams - set the standard for how your team creates briefs.
* Ensure content is placed in the review cycle in a timely manner, schedule content as necessary.
* Act as the last line of defense for content going out on our socials - question every piece of content and ask if this is the best it possibly can be.
* Ensure all social deliverables are met with each of your clients.
* Ensure all content going out on a page aligns with the platform best practice as well as the client expectations and strategy.
Pitching and Strategy:
* Support the strategy and new business teams on social aspects of pitches & ongoing social strategies, using your expertise across all social platforms to present ideas that meet the brief and achieve the desired objectives.
* Attend client meetings and pitches when required, but understand when your other priorities take precedence.
Wider Responsibilities:
* Suggest and implement new ways of working that make our processes smoother within our team.
* Act as a senior member of the team; holding yourself and your team accountable for professionalism within the business.
Minimum Requirements:
* Proven experience working across social media at a senior or management level.
* Ability to lead and manage a talented team to further success.
* Experience working with new business teams providing social expertise.
* Senior stakeholder management at all levels and owning accountability.
* Proactive, take-charge attitude.
* Demonstrated capacity for independent initiative.
* Strong written & verbal communication skills.
* Strong presentation skills.
* Strong interpersonal skills and ability to build relationships.
* Proficiency across all social channels.
Benefits:
* 36 days holiday per year, including a 10-day block "reset", Christmas closure and birthday day off.
* Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it's on there).
* Mental Health partnership with Plumm giving you access to therapy and counselling, and your immediate family access to a huge range of resources.
* Enhanced Maternity & Paternity policy as well as enhanced policies for same-sex and non-binary couples.
* Enhanced compassionate leave so you can truly take the time you need.
* Flexible working hours giving you an earlier start for an earlier finish or later start for a later finish.
* Company away days! (Covid royally screwed this but it will return).
* Community days - we give you time off to go support a cause you believe in!
* Plenty of clubs/societies - and if we don't have something that suits then you can always suggest it.
* Holiday office closure & additional time off for religious holidays.
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