Working Hours:
09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.
Salary: £23,000-£25,000 plus bonus earnings (potential to earn up to £31,200.00 per year).
Simon Acres Recruitment are proud to be working with a leading specialist of luxury natural stone and porcelain flooring, who are seeking a Showroom Sales Advisor to join their dynamic team in the West Suffolk region.
As a Showroom Advisor, you will collaborate closely with the showroom manager to deliver exceptional service to valued customers. Our client is seeking a friendly and confident communicator who excels in customer service and sales. This fast-paced position requires exceptional organisation and the ability to prioritise tasks while being proactive and responsive to customer needs.
Key Responsibilities:
1. Support the showroom team and provide excellent customer service throughout the sales process.
2. Engage with customers via phone, email, and in person, demonstrating clear, confident, and friendly communication skills across all platforms.
3. Offer customers technical and design advice while addressing any queries or concerns to ensure a seamless experience.
4. Handle inbound and outbound sales calls.
5. Generate quotations, process payments, and coordinate deliveries.
6. Offer expert advice on product suitability, sizing, and pricing with a focus on interiors.
7. Update the CRM system with client information and daily activities.
8. Coordinate sample dispatches.
9. Greet and nurture client relationships in the showroom with a warm and professional demeanour.
10. Ensure showroom cleanliness and organization.
11. Provide refreshments to customers during appointments.
12. Confirm appointments with customers prior to their visit.
Skills Required:
1. Sales experience, preferably in luxury goods.
2. Familiarity with interiors is advantageous.
3. Highly organized and adept at task prioritization.
4. Energetic and proactive in a fast-paced environment.
5. Self-motivated with the ability to motivate others.
6. Customer-centric mindset.
7. Exceptional communication skills.
8. Minimum 2 years of sales experience.
9. Proficient in CRM software and Microsoft Office applications.
What We Offer:
1. A fantastic work culture with a friendly and welcoming team.
2. Competitive salary.
3. Bonus structure.
4. Additional leave through years of service.
5. Sick pay after completion of probationary period.
6. Company events.
7. Employee discount.
8. Employee assistance programme.
9. Purchase additional annual leave scheme.
10. Induction training.
11. Development opportunities.
For enquiries, please either apply or you may call (phone number removed). Simon Acres Recruitment are acting as the recruitment agency for this vacancy.
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