Direct message the job poster from EDEN SCOTT LTD
Business Manager @ Eden Scott | Executive Search, Permanent & Contract Recruitment within Tech and Digital
An excellent opportunity has arisen for a 1st line Service Delivery Analyst for a 6 month contract, with a view to extend.
Must have experience of working in a service desktop support environment, with skills in O365, Microsoft Windows OS, Active Directory, Microsoft Office, Desktops, printers, mobile support.
The Role:
You will provide 1st line IT support within the Service Desk. You will be acting as the first point of contact providing 1st and 2nd line support to the company. Supporting and maintaining all new incidents and requests logged to the Service Desk. The position holder will provide on-site support and remote IT support to other UK offices. The position offers development (excellent training) in IT knowledge and communication skills in a multicultural environment. You must possess a driving licence as you will be required to travel to Alloa twice a month. The role is initially fully onsite for the first 2 months.
Required skills:
* Experience of working in a 1st or 2nd level IT support
* Dell Laptops/Desktops/Konica Printers Hardware support
* Windows Client OS
* Active Directory administration (essential).
* Windows Server 2003, 2008R2, 2012, 2016, 2019 (advantageous).
* Microsoft Office 365
* Working to SLA and closing off tickets
* Networking (DHCP/DNS/VLAN/Routing) and Hardware Support
* VPN/Remote Access Support
* CAD applications (SolidWorks)
In return:
* Open, collaborative work environment.
* Excellent training and mentoring.
* Endless opportunities to expand your skill set.
* Working on up-to-date technology.
This role may suit candidates who hold the following job titles or key skills:
1st / 2nd Line Support, desktop Support, Service Desk analyst, IT Helpdesk.
This position is for someone who is looking for a challenging but rewarding position.
How to Apply:
Send your CV to joanne.fletcher@edenscott.com
For alternative formats or accommodations, call 07471 353279 for a confidential conversation.
Equal Opportunity Employer. Permanent UK work eligibility is required.
Seniority level
* Associate
Employment type
* Contract
Job function
* Information Technology
* Engines and Power Transmission Equipment Manufacturing
#J-18808-Ljbffr