Job Title - Operations Manager, Residential Fire Asset Testing Contract - Full time, permanent, 37.5 hours per week Monday to Friday Location - Hybrid (with 2 days at the Northwich office) Salary: £50,000 £4,320 cash car allowance excellent benefits Start date: February / March 2025, with 1 week training programme provided at one of our sites About the Role: Due to internal growth, Osterna (Residential Management Group’s Fire Safety Company) has created a new Asset Testing team and is currently recruiting for a number of Fire Asset Auditors and Senior Fire Asset Auditors, working remotely across England. We are now looking to recruit an Operations Manager to lead the team. This is a hybrid role, with 2 days a week at our Northwich office (with the requirement for nationwide travel). Your main focus will be remotely overseeing and coordinating a national team of Auditors conducting fire asset compliance checks required by the Building Safety Act 2022. These regulations require all residential buildings in England with a fire height above 11m to have quarterly apartment door and communal door checks and all residential buildings with a fire height above 18m to also have monthly fire asset checks. Some of your key responsibilities are: Responsibility for ensuring all residential buildings in England with a fire height above 11m to have quarterly apartment door and communal door checks and all residential buildings with a fire height above 18m to also have monthly fire asset checks; developing an operating plan to deliver these checks Train and manage a team of Fire Asset Auditors to be able to accurately perform these checks, providing management and clear guidance and support. Setting SMART objectives, and monitoring individual and team KPI’s, supported by Senior Fire Asset Auditors Schedule and deploy checks within compliance deadlines across RMG’s portfolio; Monitor progress of checks, addressing any delays or challenges to maintain project timelines. Review Auditor’s reports to ensure accuracy, clarity and compliance with regulations in the Building Safety Act 2022 and provide detailed reporting to the Head of Osterna, on check performance, compliance rates and operational efficiency. Identify risks and areas for improvement, presenting regular updates to Senior Management highlighting successes and challenges. Essential Skills, Experience and Qualifications: Full UK driver’s licence and access to your own vehicle, with the ability to undertake national travel when required. Proven experience in field operations management, preferably in compliance or audit-related roles. Extensive logistics / workforce planning experience Leadership experience Exceptional customer service and relationship building skills. Meticulous attention to detail and the ability to produce high-quality assessments. Proficiency in IT packages, including Excel, Word, and PowerPoint. Excellent written and verbal communication skills. Strong organisational skills and the ability to manage your workload effectively. Ability to walk numerous steps and navigate stairs during site visits NB: the majority of the residential buildings will be blocks of flats. The return of a satisfactory Basic Disclosure & Barring Service (DBS) Check. Preferred: Working knowledge of health and safety legislation Good understanding of fire safety and the regulations in the Building Safety Act 2022 Management of P&L, Finance and budgets Benefits for the Senior Fire Asset Auditor Role: A competitive salary of £50,000, plus a cash car allowance of £4,320 - both of which are paid into your salary the last working day of the month. 25 days holiday All Bank holidays Never Work your Birthday Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG’s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers