We are seeking a meticulous and dedicated Credit Controller to join our Accounting and Finance Department. The ideal candidate will be responsible for overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. Client Details Supporting a medium-sized professional services firm based in Birmingham. Known for its commitment to excellence and customer satisfaction, the company maintains a strong reputation within its industry, providing top-tier service across all its operations. Description The Credit Controller will; Managing the timely collection of all customer accounts Ensuring adherence to policies and procedures for the credit control process Developing and maintaining strong relationships with customers Resolving queries both internally and externally around outstanding invoices Preparing statements, client status reports, and all relevant information as required Managing sales ledger accounts and keeping them updated Allocating payments in accordance with customer remittances Assisting in the preparation of management reports when requiredProfile A successful Credit Controller should have: A solid understanding of accounting and finance principles Proficiency in relevant software, including MS Office and Accounting software High level of accuracy, efficiency, and accountability Excellent communication and negotiation skills Strong understanding of the professional services industry Customer service-oriented with a problem-solving attitudeJob Offer An hourly salary range of around £13.60 to £18.09 Hybrid working - 2 days onsite Opportunity to work within a reputable professional services firm in Birmingham A positive and encouraging work environment Opportunity for professional growth and development Temporary role with potential for conversion to permanentWe encourage all candidates who believe they possess the skills and experience necessary to excel as a Credit Controller in the professional services industry to apply. This is an excellent opportunity to contribute to a well-respected firm and gain unparalleled experience