Job summary To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis. We are seeking applications from experienced candidates, although training is available. To ensure we attract the right person, part time (across a minimum of 4 days a week) or full time hours are available and candidates should express their preference in their application. Main duties of the job To undertake the core responsibilities of a Healthcare Assistant, including but not exclusively: baseline observations venipuncture support minor operations clinics flu vaccinations specimen processing health promotion chaperoning as required responsibility for fridges, stocking rooms etc removal of clinical waste Candidates are advised to read the full job description for more information. About us Cerne Abbas Surgery is an innovative, three partner rural General Practice near Dorchester serving around 4,200 patients. We operate an integrated nursing team (INT), delivering both practice and community nursing care to all of our patients. We topped the list for Dorset in the National Patient satisfaction survey for 2024 scoring 98% and we are rated Good by the Care Quality Commission. The INT consists of a team of six qualified nurses working full and part time hours, together with another HCA. We are a dispensing practice and provide medication to most of our patients, dispensing over 9,000 items a month. The surgery is an integral part of Mid Dorset PCN, a group of 8 local practices working closely to provide services to patients. Date posted 11 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0764-25-0000 Job locations 51 Long Street Cerne Abbas Dorchester Dorset DT2 7JG Job description Job responsibilities The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Undertake new patient health checks Support the Integrated Nurse Team (INT) with health promotion programmes Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately Facilitate routine and urgent 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the Integrated Nurse Team (INT) with the management of chronic disease clinics Carry out BMI checks as directed Act as a chaperone as required When trained, undertake venipuncture, administer flu vaccinations and other tasks as required Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with guidance and temperature monitoring is maintained and recorded appropriately Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy Deliver opportunistic health promotion where appropriate Applicants are advised to read the full job description for further information before applying. Job description Job responsibilities The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Undertake new patient health checks Support the Integrated Nurse Team (INT) with health promotion programmes Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately Facilitate routine and urgent 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the Integrated Nurse Team (INT) with the management of chronic disease clinics Carry out BMI checks as directed Act as a chaperone as required When trained, undertake venipuncture, administer flu vaccinations and other tasks as required Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with guidance and temperature monitoring is maintained and recorded appropriately Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy Deliver opportunistic health promotion where appropriate Applicants are advised to read the full job description for further information before applying. Person Specification Qualifications Essential -Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Desirable -Phlebotomy certification -Vaccination certification Knowledge and Skills Essential - ECGs - Venipuncture - New patient medicals, including height, weight, BP, pulse - Chaperone procedure - Ability to record accurate clinical notes - Excellent communication skills (written and oral) - Strong IT skills - Clear, polite telephone manner - Effective time management (planning and organising) - Ability to work as a team member and autonomously - Good interpersonal skills - Ability to follow clinical policy and procedure Desirable - Wound care/removal of sutures and staples - Competent in the use of Office and Outlook - SystmOne user skills Experience Essential - Experience of working with the general public - Experience of working in a healthcare setting Desirable - Experience of working in a primary care environment Personal Qualities Essential - Polite and confident - Flexible and cooperative - Motivated - Problem solver with the ability to process information accurately and effectively, interpreting data as required - High levels of integrity and loyalty - Sensitive and empathetic in distressing situations - Ability to work under pressure/in stressful situations - Able to communicate effectively and understand the needs of the patient - Commitment to ongoing professional development - Effectively utilise resources - Punctual and committed to supporting the team effort Desirable - Flexibility to work outside core office hours Person Specification Qualifications Essential -Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Desirable -Phlebotomy certification -Vaccination certification Knowledge and Skills Essential - ECGs - Venipuncture - New patient medicals, including height, weight, BP, pulse - Chaperone procedure - Ability to record accurate clinical notes - Excellent communication skills (written and oral) - Strong IT skills - Clear, polite telephone manner - Effective time management (planning and organising) - Ability to work as a team member and autonomously - Good interpersonal skills - Ability to follow clinical policy and procedure Desirable - Wound care/removal of sutures and staples - Competent in the use of Office and Outlook - SystmOne user skills Experience Essential - Experience of working with the general public - Experience of working in a healthcare setting Desirable - Experience of working in a primary care environment Personal Qualities Essential - Polite and confident - Flexible and cooperative - Motivated - Problem solver with the ability to process information accurately and effectively, interpreting data as required - High levels of integrity and loyalty - Sensitive and empathetic in distressing situations - Ability to work under pressure/in stressful situations - Able to communicate effectively and understand the needs of the patient - Commitment to ongoing professional development - Effectively utilise resources - Punctual and committed to supporting the team effort Desirable - Flexibility to work outside core office hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cerne Abbas Surgery Address 51 Long Street Cerne Abbas Dorchester Dorset DT2 7JG Employer's website https://www.cerneabbassurgery.co.uk/ (Opens in a new tab)