• • • • • • sales team member Main Purpose Deliver a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house. Core Accountabilities • Support the achievement of key store KPIs by delivering sales at target levels set by store Management team • Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge • Maintain the sales floor and back of house areas in order to deliver high brand and retail standards • Put stock away in the correct places, keeping good order and stockroom aisles clear • Follow Health and Safety procedures at all times as delivered in training • Represent the Clarks brand at all times • Follow cash and stock security procedures to Company standards • Comply with company and legal requirements • Regularly review own performance and maintains a personal development plan Key Outputs/Results • Achieve required performance standards on KPIs such as sales and multi-sales • Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs • Maintain visual merchandising standards and replenish as required • All Health and Safety training is followed to maintain own and others safety in work • Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in-season product • All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies • Work with integrity in an honest and trustworthy manner putting personal safety and that of others first • All relevant compliance and Company Policies and legal requirements are met • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews and take action accordingly Financial Sales Multi-sales Other Measures Compliance Key Relationships Store Team Store Management team Area Sales Manager Essential Knowledge Stockroom order Selling models Customer Service Stockroom Technical Skills IT - use of Epos systems and tablets Product knowledge Successful Experience Well-developed communication skills - able to engage a variety of audiences and communicate effectively with both consumers and colleagues