Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the Role:
The Enterprise MI, Planning, and Insights function plays a pivotal role in enhancing customer journeys by designing and implementing a consistent MI framework aligned with the Diligenta strategy.
Reporting into the MI Lead, you will be responsible for producing, designing, developing, and maintaining MI reports to provide accurate and timely insights for effective operational management. You will drive data-driven decision-making across all accounts, supporting the 'One Diligenta' model. The role also involves engaging with stakeholders to evaluate business requirements, propose and implement MI solutions and enhancements, and mitigate risks related to data accuracy.
Benefits:
1. 33 days including Bank Holidays
2. Eligibility for an annual discretionary bonus scheme
3. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
4. Access to Perks at Work ...