Logistics Administrator
Leatherhead, Surrey
£24,000 - £28,000 DOE
37.5 hours per week, Monday - Friday - Office based
An exciting opportunity for a Logistics Administrator to work for our client based in Leatherhead. You will play a pivotal role in ensuring the seamless flow of our client's products to customers worldwide. Your responsibilities will encompass various facets of the supply chain, from processing orders and meticulously selecting and packaging products to coordinating with courier companies for the client deliveries.
You would excel in customer service, logistics management, and administration, all while maintaining a keen eye for detail and adhering to quality standards.
Essential Job Functions
In this Logistics Administrator position, you will be responsible for:
* Processing of customer orders received via our e-commerce system or manually raised orders
* Assembly of products into secondary packaging according to customer requirements and Company method manuals
* Generation of despatch documentation
* Dispatching of products globally
* Order tracking and fulfilment ex-works
* Liaison with courier companies and customers to ensure on-time delivery of goods
* Negotiation of contracts with courier companies for cost-effective delivery
General Responsibilities
* General administrative tasks – management of logistics room, stock levels, etc.
* Co-ordination with the Production team to ensure a smooth order fulfilment process
* Monitoring and reporting of logistics metrics, e.g., customer satisfaction, order fulfilment, and courier costs
* Ensuring products are selected in a timely manner so that goods are delivered within expected service levels
* Inspection of all materials received to ensure they meet company specifications
* Monitoring and communication of stock levels to ensure stock is available at all times
* Responsibility for the quality assurance of all products received from the production team and checking that they meet the specifications for each product
* Select carriers and negotiate contracts and rates for each shipment
* Plan and monitor inbound and outgoing deliveries
* Respond to any issues or complaints regarding the shipment of goods
* Documentation of logistics procedures and operations
* Ensure all logistics operations adhere to laws, guidelines, and ISO requirements
To apply for this Logistics Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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