We are recruiting for a leading global healthcare group that are looking for a Sales Advisor to join their team based in Brighton on a hybrid basis.
Job Role
As a Sales Advisor you will proactively manage a portfolio of top tier and developing brokers. You will grow the business in line with agreed targets and deliver these targets with the highest level of customer care. Through regular and positive contact you will identify opportunities to grow your portfolio. You will build strong relationships with your brokers by delivering exceptional service. This is a targeted environment and you will be incentivised based on an agreed sales target. You must work on both an individual and a team basis to ensure challenging regional sales targets are achieved, so ensuring the team achieves its yearly Annual Operating Plan.
Accountabilities
* Build profitable relationships with all brokers assigned to you by delivering the highest standard of customer service with an emphasis on proactively seeking opportunities for winning new business and increasing the net growth of your portfolio
* Proactively manage all aspects of the portfolio assigned to you, including pricing discussion and all sales needs, negotiating these through outbound and inbound telephone contact
* Analyse and interpret CRM Sales MI data to develop and build strong business relationship with your portfolio brokers and keep the customer informed at all times
* Deliver the highest level of customer care to include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve
* Work closely with enrolments team to ensure seamless and accurate on boarding of any won business with hand over to the Account management teams
* Handle inbound and make outbound telephone sales calls and emails from brokers and direct customers converting these opportunities into new registrations therefore ensuring that we reach agreed regional and team sales targets
* Make proactive outbound calls to brokers generating sales opportunities to further increase the potential of conversion and sales
* Complete a thorough fact find on each opportunity to validate the lead
* Ensure that we proactively educate and develop brokers on products and procedures through clear and consistent communication, by identifying broker training needs and solutions
* Keep abreast of competitor activity, products and regional trends, sharing all new information with colleagues and use this information during negotiations to secure and maintain profitable business
* Assist with client visits and deliver training support for the broker network whether in house or off- site, e.g. for sales pitches
* Constantly analyse, improve and develop performance against set objectives through training, self-analysis and coaching sessions on a monthly basis and actively participate in workshops to maximise knowledge and ability putting new skills into practice
Ideal experience and delivered performance
* To ideally have sales experience within an FCA regulated environment
* Knowledge of both new business processes and account management are essential
* Good organisational, planning and time management skills
* Good written communication, a high level of assertiveness and an excellent telephone manner
* Self-motivated, articulate and numerate
Salary – Up to £30k plus 40% OTE
Office Location – Brighton (Hybrid)
Hours – 9am to 5pm, Monday to Friday with 1 hour for lunch
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