OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Operational Risk team where you will defines and embeds operational risk management policy, framework, systems and processes throughout the Close Brothers Group. Working as part of the Operational Risk team, our ideal team member will have previous experience in Financial Services risk management roles with excellent communication skills. RESPONSIBILITIES Oversight of the Operational Risk Governance and Reporting team as a second line of defence in the day to day execution and management of the operational risk framework Engage with stakeholders at Senior Management levels across the Group providing support for risk based decision making and assurance on controls efficacy Enhance and embed improvements to the Group’s operational risk policy and standards suite, working closely with the Group Head of Operational Risk, Group Head of Operational Risk and Compliance and the Group Chief Risk Officer Provide supporting toolsets that enable businesses and functions to effectively manage and demonstrate management of their operational risks Lead articulation and periodic refresh of the Group’s operational risk appetite, including working with the Group Head of Operational Risk to obtain annual Board agreement of risk appetite statements and supporting indicators Provide direction, advice and independent challenge to business and functional teams regarding operational risk exposures to improve the risk and control environment Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback. WE WOULD LOVE TO HEAR FROM YOU IF: You have a track record of working in Financial Services risk management roles You have experience in establishing and embedding robust and effective risk management You have the ability to interact effectively with senior / executive level management You have the ability to build strong relationships with varied stakeholders You have excellent listening, verbal, written and presentation communication skills You have Strong drive and resilience under pressure IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: Hold a professional certification in operational risk management or a sub-discipline (e.g., IT, information security, resilience fraud) We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits:https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group LI-TG1 LI-Hybrid