About the Library Service The Dorset Library Service consists of 23 libraries alongside a 24/7 online service. The library teams work towards our mission to Inspire, Enable and Connect our communities through our services. We do this by providing access to books, information, and technology such as public computers and iPads and raising awareness of the service. Alongside this we deliver a wide programme of events and activities for all age s and provide a welcoming e nvironment for all members of the community. About the Role This role aims to give students an insight into the running of our libraries, learn new skills, increase confidence and support their decision making towards future careers. There are opportunities to engage with customers and support enquiries, which can range from locating stock within the library to accessing the internet and finding information. There will also be opportunities to be involved in planning and running activities that are part of our events programme such as Craft and Lego activities. You will also be able to support with creating content suitable for our social media. For this role you will work from Wimborne Library. Who can apply Students in year 10-13 Key responsibilities With support throughout the placement, you will: p rovide a friendly welcome to all customers using the library h elp library users access and us e: stock, information, computers, and other services s upport customers us ing the customer self-service m achines u ndertake duties associated with providing a library service such as s tock ing displays and shelving a ssist with events and activities within the library p romot e services to customer s About you e njoy working with others as part of a team e nthusiastic and motivated to support the community w illing to develop and learn new skills w illing to listen and engage with people. This role is an excellent opportunity if you are interested in gaining experience in customer service and working with people while supporting your local community. You’ll develop transferable skills which are valuable in many different careers. Support/Requirements Location: Wimborne Library Hours : Monday - 9:30am-17:00pm Tuesday - 9:30am - 17:00pm Wednesday - OFF Thursday - 11:30am - 17:00pm Friday - 9:30am - 17:00pm Travel : Transport to and from the placement to be arranged by the student Meals/breaks : 1 hour lunch. Either bring a packed lunch, or you are welcome to walk into Wimborne to buy lunch. Clothing : smart/casual, suitable clothing for working in a library environment Further Information Who can apply? We welcome everyone, including students, unemployed individuals, and those looking to change careers. We aim to support the local community by offering valuable work experience opportunities. What will be expected of yo u During your placement, you will work with experienced staff on real projects and tasks. We expect you to: follow all council rules and health and safety guidelines take responsibility for your learning and ask for help when needed follow instructions from your placement manager attend work at the agreed times during your placement stay motivated and make the most of this opportunity to show what you can do About you What you will gain from a work experience placement A work experience placement at Dorset Council can help you in the following ways: confidence: get used to the workplace and build your confidence new skills: learn new skills or improve the ones you already have networking: meet new people and make professional connections CV boost: show teamwork and customer service skills on your CV references: gain valuable references for future job applications share skills: use your unique skills to help our team About Us At Dorset Council, we’re passionate about making Dorset a great place to live, work, and visit. Working for us should be no exception. If you want to make a real difference in your community, a work experience placement with us is a great opportunity. Working in local government is rewarding and offers the chance to solve important challenges. Why work with us? Local government touches the lives of everybody, everyday. At Dorset Council, we: provide more than 450 services to over 300,000 residents have ambitious aspirations and are excited about our future care deeply about Dorset and all the people who live here know that all roles make a difference and that our employees are key to our success Join us at Dorset Council and start making a difference in your community today.