Hi, if you’ve not met DELLI before, we’re a community of fun-loving, and curious, that live for the discovery of new food, flavours and people. DELLI is a platform to bring a new generation of food producers and their customers together. We believe the world of food is undergoing a fundamental shift and we are here to support the brave individuals that are making it happen. We allow burgeoning independent food makers to build their businesses and instantly reach a nationwide community of customers that are looking for new, more exciting and tastier food options. We were founded by Simon Beckerman (Co-Founder, Chief Creative Officer) and Marie Petrovicka (Co-Founder, CEO). Simon and Marie previously worked together at Depop - a fashion marketplace founded by Simon, that sold to Etsy for $1.6B in 2021, with 20M users in 147 countries, and a team of 300 We have recently started experimenting with having some of our inventory in-house, removing a big part of the hassle for our makers when it comes to shipping their delicious food and drink creations. For that, we are looking for someone who can help us with all things operations related. Requirements Overview: We are seeking a dedicated and proactive Shift Leader to oversee operations within our warehouse environment. The ideal candidate will play a crucial role in ensuring efficient logistics and materials handling processes while leading a team to meet operational goals. This position requires strong leadership skills and a solid understanding of warehouse management systems. Duties: Be responsible for the opening &/or closing of the warehouse on your shift. Supervise daily warehouse operations, ensuring adherence to safety and quality standards. Lead the warehouse team in full end to end activities & processes of packaging orders. Maintain industry standard quality control practises and carry out quality assurance checks. Coordinate shipping and receiving activities, managing the flow of goods in and out of the facility. Utilise warehouse management systems to track inventory levels and optimise storage solutions. Operate material handling equipment safely and efficiently. Conduct regular training sessions for team members on best practices in logistics and materials handling. Assist with heavy lifting tasks as required, ensuring proper techniques are followed to maintain safety. Collaborate with management to improve business processes and streamline operations. Maintain accurate records of shipments, inventory, and other relevant documentation. Skills & Experience: 2-4 years of experience in a stock control, inventory management, or warehouse operations role, ideally in an e-commerce or FMCG environment. Proficient in shipping receiving processes and logistics management. Experience with third-party logistics (3PL) operations is advantageous. Familiarity with warehouse management systems (WMS) for effective inventory control. Strong understanding of materials handling techniques and heavy lifting protocols. Excellent organisational skills with the ability to manage multiple tasks efficiently. Strong communication skills to effectively lead a team and liaise with other departments. Strong organisational and time-management skills, able to handle multiple tasks and priorities efficiently. Personal Attributes: Hands-on approach and willingness to dive into day-to-day operations. 'No job too small' attitude Proactive problem solver with a continuous improvement mindset. Able to work independently while also being a team player. Strong communication skills and ability to work cross-functionally with different teams (buying, warehouse, product, engineering). Adaptable to a fast-paced, growing environment with changing needs. Job Type: Full-time Expected hours: No less than 35 per week Schedule: Day shift Monday to Friday Overtime Weekend availability Experience: Quality control: 1 year (required) Management reporting: 2 years (required) Heavy lifting: 1 year (required) Time management: 1 year (required) Work Location: In person Benefits Be part of the launch of something truly exceptional with a dedicated and fun team. Opportunity to build a platform impacting millions of lives, and making the world a better place. We know that you may be put off applying for our job if you think you can’t tick every box — apply anyway We’re welcoming of all backgrounds and pride ourselves on having a diverse community and workforce that adds to our richness. However, you’ll catch our eye if you can demonstrate a hint of the DELLI appeal within your CV to wow and excite us. Company pension Employee discount On-site parking Store discount Bonus scheme